Jennifer Farner
Niota,TN
Summary
Detail-oriented office professional with expertise in optimizing processes, enhancing customer service, and maintaining meticulous records. Committed to improving office productivity and ensuring seamless operations.
Overview
26
26
years of professional experience
Work History
Senior Office Associate - PC Shipping
Denso Manufacturing
Athens, TN
03.2013 - Current
- Monitored and optimized office supplies inventory levels, facilitating prompt restocking and enhancing budget efficiency.
- Managed smooth processing of ASN, bill of lading, and commercial invoice paperwork to support office productivity.
- Enhanced customer service success rates by efficiently addressing and resolving issues.
- Maintained a solutions-oriented approach to navigate complex challenges and support management decisions.
- Maintained meticulous records of shipping activities, facilitating efficient logistics management and operational support.
- Coordinated with PC specialists to maintain order integrity and facilitate on-time delivery.
Office Secretary
E.Miller Construction
Loudon, TN
04.2011 - 03.2013
- Managed daily office operations, ensuring efficient workflow and communication among teams.
- Coordinated scheduling for meetings, appointments, and site visits for project managers and contractors.
- Maintained accurate records of project documentation, enhancing retrieval efficiency and compliance.
- Implemented filing systems that improved document organization and accessibility across departments.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Bank Teller
Citizens National Bank
Sweetwater, TN
05.2010 - 05.2011
- Processed customer transactions accurately and efficiently, ensuring compliance with banking policies.
- Assisted customers with account inquiries, resolving issues and enhancing client satisfaction.
- Managed cash drawer operations, maintaining accurate records and balancing daily transactions.
- Trained new tellers on operational procedures and customer service best practices.
P1 - Assembly
Denso Manufacturing
Athens, TN
11.2000 - 06.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
Associate of Science - Business Management
Cleveland State Community College
Cleveland, TN05-2010
Skills
- File organization
- Paperwork processing
- Time management
- Verbal and written communication
- Organizing and categorizing
- Office administration
- Invoice processing
- Meticulous attention to detail
Timeline
Senior Office Associate - PC Shipping
Denso Manufacturing
03.2013 - Current
Office Secretary
E.Miller Construction
04.2011 - 03.2013
Bank Teller
Citizens National Bank
05.2010 - 05.2011
P1 - Assembly
Denso Manufacturing
11.2000 - 06.2009
Associate of Science - Business Management
Cleveland State Community College