Jazmina Del Carmen Urbina Bendana
Kissimmee,FL
Summary
Dependable and hardworking employee with experience in fast-paced kitchens. Dynamic team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Main Dish
Osceola School District
Kissimmee, FL
01.2016 - Current
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Provided assistance to other staff members as needed or directed by supervisor.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Cleaned and sanitized dishes, glassware, flatware, pots, pans and other cooking utensils using a three-compartment sink.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Reported any maintenance issues related to equipment or facilities immediately to supervisor.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Ensured that all equipment used was properly maintained and functioning correctly.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Maintained cleanliness of the dishwashing area throughout shift.
- Assisted cooks with meal preparation as needed.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Cashier
Cici's Pizza
Kissimmee, FL
02.2013 - 03.2016
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers promptly and responded to questions.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customers' questions and provided information on store procedures or policies.
- Counted and balanced cashier drawers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer payments quickly and returned exact change and receipts.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Secretary
Foam Company
Kissimmee, FL
04.2005 - 03.2013
- Ordered office supplies to purchase items and maintain appropriate levels.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated meeting logistics such as room reservations and catering services.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Assistant Manager
KFC Taco Bell
Miami/Kissimmee, FL
07.1999 - 08.2005
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented quality control measures to uphold company standards.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Communicated regularly with customers to gain insights into their needs.
- Assigned work and monitored performance of project personnel.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
Waiter's Assistant
Bongos Cuban Cafe
Kissimmee, FL
05.2003 - 06.2005
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Cleared dishes from the tables after guests had finished their meal.
- Ensured that all areas of the restaurant were kept clean throughout shifts.
- Filled and served various beverages for customers.
- Provided excellent customer service by answering questions about menu items and making recommendations when requested.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Education
High School Diploma -
NIC
Kissimmee, FL11-2013
Skills
- Food safety
- Efficient dishwashing
- Reliability and punctuality
- Sanitation practices
- Strong work ethic
- Proper storage
- Cross-training
- Kitchen station support
- Quality control
- Steady hand coordination
- Efficient cleaning
- Supply restocking
- Kitchen equipment use
- Complex Problem-solving
- Punctuality
- Safety awareness
- Attention to detail
- Team collaboration
- Multitasking and organization
- Adaptability and flexibility
- Organizational strengths
- Fast-paced environment
- Time management
- Health code compliance
- Stress tolerance
- Hospitality and accommodation
- Customer service excellence
Accomplishments
- Have received recognition in my voluntary work at our local church Casa de Restauracion as the children's ministry director and as the secretary of or the general pastor. As the leader of the childrens ministry I structured, plan and guide our team to serve with excelence.
Certification
- Public Notary
- Food Services Certify
References
References available upon request.
Timeline
Main Dish
Osceola School District
01.2016 - Current
Cashier
Cici's Pizza
02.2013 - 03.2016
Secretary
Foam Company
04.2005 - 03.2013
Waiter's Assistant
Bongos Cuban Cafe
05.2003 - 06.2005
Assistant Manager
KFC Taco Bell
07.1999 - 08.2005
- Public Notary
- Food Services Certify
High School Diploma -
NIC
Similar Profiles
Antony Roman SantiagoAntony Roman Santiago
Paraprofesional ESE DHH at Osceola School DistrictParaprofesional ESE DHH at Osceola School District
Aaliyah Gordon ScottAaliyah Gordon Scott
Para Professional at Osceola School DistrictPara Professional at Osceola School District
Heather FolzHeather Folz
Special Educator at Osceola School DistrictSpecial Educator at Osceola School District