Jennifer Fidler
New Cumberland
Summary
Experienced and driven leader with exceptional organizational skills and a strong commitment to achieving goals. Thrives in fast-paced environments, consistently delivering high-quality results with meticulous attention to detail. Highly experiences in customer service, ensuring exceptional service delivery to clients.
Overview
4
4
years of professional experience
Work History
Personal Small Business Manager
Self Employed Services
04.2022 - Current
- Creating cakes, cupcakes, and pastries for all occasions.
- Specializing in custom wedding, birthday, and specialty cakes.
- Managing various social media/website accounts to gain publicity and advertisement.
- Formally contacting clients to discuss policies, confirm orders, and answer questions.
- Obtaining and addressing customer feedback.
- Counting and managing inventory to ensure accurate stock levels and identify purchasing needs.
Amazon Sortation Warehouse Associate (Seasonal)
Amazon
10.2024 - 01.2025
- Performed inventory control, such as managing and sorting merchandise.
- Worked safely around moving machinery.
- Loaded pallets and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 50 pounds.
- Experience working with pallet jacks, carts, dollies, and conveyer belts.
Taco Bell Team Trainer
Taco Bell Restaurant
10.2022 - 10.2024
- Conducted team training sessions, providing instruction on effective communication and problem-solving techniques.
- Provided guidance to team members on best practices in customer service.
- Coached employees to properly execute the products.
- 4-time employee of the month winner.
- 2 years customer service.
- 2 years food preparation.
- Positively recognized 3 times during core evaluations.
- Comfortable and efficient in fast-paced work environment.
Assistant Cheer Coach
New Manchester Elementary School
08.2020 - 12.2020
- Assisted Head Cheer Coach with creating choreography.
- Provided feedback to cheerleaders on technique, skill development and performance.
- Assisted in teaching cheers and dance routines.
Education
High School Diploma -
Weir High School
Weirton, WV01-2025
Skills
- Employee Training
- Organization
- Fast-paced work ethic
- Time management
- Attention to detail
- Communication
- Leadership
- Multitasking
- Customer service
- Punctuality
Timeline
Amazon Sortation Warehouse Associate (Seasonal)
Amazon
10.2024 - 01.2025
Taco Bell Team Trainer
Taco Bell Restaurant
10.2022 - 10.2024
Personal Small Business Manager
Self Employed Services
04.2022 - Current
Assistant Cheer Coach
New Manchester Elementary School
08.2020 - 12.2020
High School Diploma -
Weir High School
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