Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Fike

San Dimas,CA

Summary

Motivated and detail oriented professional with a strong work ethic and excellent problem solving skills. Proven knowledge of accounting, payroll, customer service and data entry.

Overview

16
16
years of professional experience

Work History

Accounting Clerk

RAYBAR ENGINEERING CORP
08.2020 - 12.2021
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks
  • Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures
  • Calculate, prepare and print checks in-house for utilities, taxes, and other payments.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Input financial data and produced reports using Sage and Crystal.
  • Completed payroll functions to facilitate accurate and prompt staff payments.

Motor Vehicle Representative

DEPARTMENT OF MOTOR VEHICLES
10.2018 - 08.2020
  • Process and collect payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Assisted customers in obtaining drivers licenses by thoroughly reviewing applications and administering appropriate tests according to state regulations.
  • Instruct customers in the completion of driver's license application forms or other forms, such as voter registration cards or organ donor forms
  • Answer questions or provide advice to the public regarding licensing policies, procedures or regulations.
  • Improved customer satisfaction by efficiently processing motor vehicle transactions and addressing inquiries.
  • Demonstrated strong attention to detail when examining identification documents presented during motor vehicle transactions, protecting against potential fraud or misrepresentation cases.

Office Assistant

RAYBAR ENGINEERING CORP
10.2017 - 10.2018
  • Answered and managed incoming calls while recording accurate messages for distribution to office staff.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Delivered clerical support by handling range of routine and special requirements.
  • Processed cash payments and credit and debit card transactions.
  • Processed customer orders in line with established policies and procedures.

Payroll Administrator

HOT TOPIC INC
08.2005 - 02.2016
  • Managed payroll data entry and processing for 3000+ multi-state employees in accordance with company policies.
  • Verified, audited and submitted timekeeping information for accurate and efficient payroll process.
  • Provide excellent customer service by addressing employee inquiries about their paychecks promptly.
  • Assisted in the successful migration of payroll systems during acompany-wide software upgrade without disruption to operations.
  • Assisted in the creation of clear guidelines outlining acceptable timesheet submission practices among employees.
  • Investigate known or suspected time fraud working closely with loss prevention.

Education

Completed coursework towards Accounting I Accounting Specialist -

Citrus College
Azusa, CA
08.2006

Skills

  • Customer Service
  • Payroll
  • Accounts Payable
  • Accounts Receivable
  • Administrative Support
  • Data Entry
  • Proficient in Sage, Crystal, Lawson and Kronos

References

References available upon request

Timeline

Accounting Clerk

RAYBAR ENGINEERING CORP
08.2020 - 12.2021

Motor Vehicle Representative

DEPARTMENT OF MOTOR VEHICLES
10.2018 - 08.2020

Office Assistant

RAYBAR ENGINEERING CORP
10.2017 - 10.2018

Payroll Administrator

HOT TOPIC INC
08.2005 - 02.2016

Completed coursework towards Accounting I Accounting Specialist -

Citrus College
Jennifer Fike