Jennifer Finocchiaro
Marysville,MI
Summary
Detail-oriented accounts receivable expert known for streamlining processes and enhancing financial administration. Leveraging strong analytical skills and team collaboration to maximize efficiency and resolve billing disputes effectively.
Overview
18
18
years of professional experience
Work History
Accounts Receivable Manager
R. Janus Supply Co.
Port Huron, Michigan
04.2024 - Current
- Automated accounts receivable processes to boost efficiency and accuracy.
- Managed full accounts receivable cycle, ensuring punctual invoicing and collections.
- Developed invoicing systems and controls to enhance billing efficiency.
- Collaborated with sales and customer service to resolve billing disputes efficiently.
- Conducted monthly reconciliations of accounts receivable ledger for precision.
- Maintained updated customer records, including contact details and payment terms.
- Analyzed customer payment trends to proactively identify potential issues.
- Prepared monthly aging reports for management to track outstanding invoices.
Executive Team Lead
Target
Fort Gratiot, MI
01.2022 - 10.2022
- Directed daily operations by spearheading implementation of short- and long-term strategies to achieve business objectives.
- Implemented innovative leadership tactics to transform organizational structure.
- Anticipated operational risks and provided strategic solutions to mitigate tactical challenges.
- Monitored business forecasts and adjusted budgets to maximize growth opportunities.
- Managed scheduling, training, and inventory control for optimal efficiency.
- Established policies and standard operating procedures, ensuring quality customer service and logistics management.
- Recruited, hired, and trained team members on project applications and customer relations.
- Developed corrective actions based on adverse KPI trends to enhance performance.
Store Manager
DSW
Chesterfield, MI
10.2016 - 09.2021
- Delivered exceptional customer service while maximizing sales and minimizing shrinkage.
- Managed daily paperwork, balanced register drawers, and prepared deposits efficiently.
- Oversaw inventory management through audits, cycle counts, and shrinkage control measures.
- Resolved customer issues by thoroughly investigating concerns and providing informed assistance.
- Strengthened workflow productivity by recruiting, managing, and developing high-performing team members.
- Implemented process improvements to enhance overall store performance and address gaps.
- Maintained annual shrink rate below 0.5% through effective loss prevention strategies.
- Developed associates into leadership roles through structured succession planning initiatives.
Store Manager
Pier One Imports
Sterling Heights, MI
11.2007 - 10.2016
- Delivered exceptional customer service, adhering to standard practices for maximizing sales and minimizing shrinkage.
- Maintained lowest shrink percentage in district for eight consecutive years.
- Oversaw employee performance, resolving issues to enhance efficiency and exceed targets.
- Mentored sales team on effective techniques, ensuring high-quality customer interactions.
- Managed inventory tracking and physical counts to reduce loss.
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
- Strengthened merchandising and promotional strategies to increase customer engagement and drive sales.
- Executed full cycle recruiting, hiring, and training to build a diverse talent pool.
Interim District Manager
Pier One Imports
Sterling Heights, MI
05.2013 - 08.2015
- Led district operations to ensure compliance with corporate standards across all stores.
- Managed inventory control processes for multiple locations, ensuring optimal stock levels.
- Analyzed sales data to identify trends and drive performance improvements.
- Coordinated marketing initiatives to boost brand visibility in the market.
- Fostered communication between corporate and store teams to maintain alignment on objectives.
- Oversaw visual merchandising to ensure consistent brand presentation across locations.
- Implemented customer service strategies to enhance overall shopping experience.
- Conducted regular store visits to verify adherence to company policies and regulations.
Education
Some College (No Degree) - Business Management
Coastline Community College
Fountain Valley, CASkills
- Accounts receivable management
- Invoice processing
- Billing systems development
- Aging balance oversight
- Attention to detail
- Customer payment analysis
- Client relationship management
- Financial administration
- Employee supervision
- Store operations and budgeting
- Project management
- MS Office proficiency
- Visual merchandising
- Retail inventory management
- Multi-store management
- Root cause analysis
- Customer retention strategies
- Schedule management
- Profit and loss accountability
- Compensation benefits administration
- Performance improvement strategies
- Cross-functional team leadership
Timeline
Accounts Receivable Manager
R. Janus Supply Co.
04.2024 - Current
Executive Team Lead
Target
01.2022 - 10.2022
Store Manager
DSW
10.2016 - 09.2021
Interim District Manager
Pier One Imports
05.2013 - 08.2015
Store Manager
Pier One Imports
11.2007 - 10.2016
Some College (No Degree) - Business Management
Coastline Community College