Jennifer Flores
Hightstown,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Ashvini Health Services
Robbinsville, NJ
04.2022 - 04.2024
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Verified insurance coverage for each patient visit.
- Provided education to patients about their medications or treatments.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Administered injections, immunizations, medications, or treatments as directed by physician protocol.
- Scheduled and confirmed patient appointments and consultations.
- Scheduled appointments for patients via phone and in person.
- Assisted physicians during examinations by providing instruments and supplies as needed.
- Ordered and maintained supply inventory for medical office.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Quality Control Inspector
Broadway Warehouse
Monroe, NJ
06.2020 - 09.2021
- Recommended improvement measures to production process to meet quality control standards.
- Checked software programs for usability, functionality, and design issues.
- Positioned components, parts or materials for testing.
- Reviewed customer complaints and identified potential sources of quality issues.
- Notified supervisors or other relevant personnel of test or production issues.
- Provided safety information to contractors, engineers, or test equipment operators.
Restaurant Waiter
TWO FLAGS
Hightstown, NJ
04.2017 - 03.2019
- Served food and beverages to patrons and confirmed complete orders.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Collected tickets and followed proper cash-handling procedures.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Greeted customers, provided menus and answered questions about menu items.
Education
High School Diploma -
HIGHTSTOWN HIGH SCHOOL
25 Leshin Ln, Hightstown, NJ 0852006-2017
Associate of Science - Registered Nurse
Mercer County Community College
Trenton, NJSkills
- Patient registration
- Appointment scheduling
- Insurance verification
- Patient education
- Customer service
- Phone reception
Accomplishments
- Play sport during my high school year captain of cross country
- Play sport at Mercer two years( cross country and baseball)
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- ESL Certificated from mercer community college.
Timeline
Medical Office Assistant
Ashvini Health Services
04.2022 - 04.2024
Quality Control Inspector
Broadway Warehouse
06.2020 - 09.2021
Restaurant Waiter
TWO FLAGS
04.2017 - 03.2019
High School Diploma -
HIGHTSTOWN HIGH SCHOOL
Associate of Science - Registered Nurse
Mercer County Community College
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