Jennifer Flowers
Galloway
Summary
Adept at elevating client experiences, I honed my expertise in nail care and customer service at Jen’s Loft of Nail Art, significantly enhancing client satisfaction. My strong communication skills and proficiency in sanitation procedures have consistently contributed to positive outcomes in diverse roles, from manicurist to kitchen/teacher aid, to caring for the elderly. Showcasing my ability to lead and solve problems effectively.
Overview
13
13
years of professional experience
Work History
Manicurist
Jen’s Loft of Nail Art
09.2024 - Current
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
- Reduced appointment no-shows by implementing reminder calls or text messages the day before scheduled appointments.
Manicurist
Max Salon & Tanning
06.2023 - 09.2024
- Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
- Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Managed social media accounts for the salon, showcasing before-and-after nail transformations to attract new clientele.
Housekeeping Cleaner
Self Employment
06.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in living room, bedrooms
- Dusted picture frames and wall hangings with cloth.
- Changed bed linens and collected soiled linens for cleaning.
- Polished fixtures to achieve professional shine and appearance.
Stay at Home Mom
My Household
04.2017 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Lead Front Desk
Plain City Druggist
01.2016 - 04.2017
- Developed strong relationships with clients through attentive service, resulting in repeat business and positive reviews.
- Retrieved prescriptions and cashed them out.
- Maintained front desk appearance
Kitchen/ Teacher Aid
City Kids Hilliard
03.2012 - 05.2016
- Improved student performance by implementing individualized learning strategies.
- Coordinated classroom activities for enhanced learning experiences.
- Increased student engagement with interactive teaching methods.
- Promoted a positive learning environment through effective classroom management.
- Fostered strong communication skills in students by facilitating group discussions.
- Enriched student learning with real-world applications and examples.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Manicurist - Manicurist
Mason Anthony Board of Cosmetology
Worthington, OH05.2024
Hilliard Darby High School
Hilliard, OH06.2009
Early Childhood Care And Education
Tolles Tech Center
Plain City, OH06.2009
Skills
- Customer service
- Strong communication
- Team leadership
- Strong leadership
- Problem-solving skills
- Nail extensions
- Time management
- Client satisfaction
- Sanitation procedures
- Food service background
- Scheduling
- Operations leadership
Timeline
Manicurist
Jen’s Loft of Nail Art
09.2024 - Current
Housekeeping Cleaner
Self Employment
06.2024 - Current
Manicurist
Max Salon & Tanning
06.2023 - 09.2024
Stay at Home Mom
My Household
04.2017 - 03.2024
Lead Front Desk
Plain City Druggist
01.2016 - 04.2017
Kitchen/ Teacher Aid
City Kids Hilliard
03.2012 - 05.2016
Manicurist - Manicurist
Mason Anthony Board of Cosmetology
Hilliard Darby High School
Early Childhood Care And Education
Tolles Tech Center
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