Jennifer Floyd
DeMotte,IN
Summary
CPC-A
Certified Professional Coder with background in healthcare settings. Experience includes coding medical procedures and diagnoses for billing purposes, reviewing patient records for accuracy, and educating providers on coding practices and guidelines. Strengths lie in thorough understanding of medical terminology, ICD-10 codes, and HIPAA compliance rules. Past roles have demonstrated ability to improve efficiency of billing processes and ensure maximum reimbursement for services provided.
Overview
1
1
Certification
16
16
years of professional experience
Work History
RMA
Franciscan Physician Network
Lowell, Indiana
07.2014 - 05.2026
- Maintained accuracy of patient records in electronic health record systems to support effective healthcare delivery.
- Coordinated appointment scheduling and follow-up activities to optimize patient flow and enhance care continuity.
- Managed incoming calls to schedule follow-up visits for patients and inquiries while scheduling follow-up visits to ensure seamless patient communication.
- Supported healthcare providers during patient examinations and procedures.
- Collected and prepared laboratory specimens for accurate testing.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Performed patient assessments, including vital signs and medical history documentation.
- Ordered medical supplies for exam rooms to ensure readiness,, maintained inventory levels, and stocked exam rooms with necessary equipment.
Registered Medical Assistant
Dr. Katz
Munster, Indiana
01.2010 - 07.2014
- Supported physicians during exams, treatments, and procedures to ensure effective patient care.
- Educated patients about medications, procedures and physician's instructions.
- Guided patients to exam rooms, addressed inquiries, and prepared them for the physician by explaining procedures.
- Managed supply orders, maintained inventory levels, and stocked exam rooms with essential equipment.
- Processed prior authorization requests for surgical procedures
Education
Associate of Science - Medical Billing And Coding
US Career Institute
09-2026
Associate of Applied Science - Registered Medical Assistant
Kaplan College
Hammond, IN09-2009
Skills
- Electronic health records
- Patient assessment
- Laboratory specimen collection
- HIPAA compliance
- Medical terminology
- Supply chain coordination
- Billing management
- Prior authorization
Certification
- CPC-A
Timeline
RMA
Franciscan Physician Network
07.2014 - 05.2026
Registered Medical Assistant
Dr. Katz
01.2010 - 07.2014
Associate of Science - Medical Billing And Coding
US Career Institute
Associate of Applied Science - Registered Medical Assistant
Kaplan College