Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Manager Director
Retail Investors Of Texas
07.2019 - Current
Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
Promoted an inclusive work environment by fostering teamwork among employees from diverse backgrounds and skill sets.
Optimized space utilization within the store layout for improved product visibility, easier navigation, and increased sales opportunities.
Home Care Provider
Thomas Winger Health Care Provider
01.2007 - 01.2019
Assisted patients family with personal requirements for housekeeping and grooming assistance.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Administered medication as directed by physician.
Assisted disabled clients to support independence and well-being.
Cooked tasty, nourishing meals for patients to promote better nutrition.! ( Great cook by the way)
Restaurant Manager
Brinker Corporation
11.1994 - 12.2006
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Associate of Arts - Business Management
McNeese State University
Lake Charles, LA
09.2001
Associate of Arts - Business Management And Culinary
The Art Institute of Houston
Houston, TX
12.2000
Associate of Arts - Business Administration And Management
Lamar University
Beaumont, TX
01.1998
Skills
Staff Training and Development
Operations Management
Cross-functional Team Coordination
Organizational Development
Product Management
Sales management
Policy Implementation
Staff Management
Strategic Planning
Project Management
Staff Development
Schedule Preparation
My daughter and grandson!
They are my world and I live home alone in a quiet in environment, when they come over it always makes my day! Im an 51 year old Grandmother who wants to always give my family the world and peace they deserve. I thank you so much for Inquiring me and I hope to hear from you guys ASAP!
With love, Jennifer Fontenot
Thanks!
Timeline
Manager Director
Retail Investors Of Texas
07.2019 - Current
Home Care Provider
Thomas Winger Health Care Provider
01.2007 - 01.2019
Restaurant Manager
Brinker Corporation
11.1994 - 12.2006
Associate of Arts - Business Management
McNeese State University
Associate of Arts - Business Management And Culinary
The Art Institute of Houston
Associate of Arts - Business Administration And Management
Lamar University
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