Jennifer Ford
Punta Gorda
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Harbor Cardiology and Vascular
Port Charlotte, FL
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Conducted EKGs and other diagnostic tests as requested by the physician.
- Collected samples from patients for laboratory testing purposes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Gate Agent
Punta Gorda Airport
Punta Gorda, FL
- Provided assistance with ticketing, baggage handling, and boarding procedures.
- Assisted disabled passengers or those requiring special attention during their travel experience.
- Notified appropriate personnel when suspicious items were found in carry-on luggage or on persons attempting entry into secure areas.
- Greeted customers in a friendly and professional manner.
- Performed administrative duties such as filing paperwork or entering data into computer systems.
- Assigned seating to passengers based on availability and preferences.
- Processed payments for tickets, baggage fees, and other services.
- Coordinated with ground staff to ensure smooth loading of luggage onto the aircrafts cargo hold.
- Conducted security checks at gates according to TSA guidelines.
- Verified identification of travelers before allowing them to board the plane.
- Communicated important information to passengers regarding delays or cancellations due to weather or mechanical issues.
- Answered customer inquiries regarding flight schedules, destinations, fares, and regulations.
CNA
Home Health Aid
Punta Gorda, FL
- Monitored food intake and output as directed by nursing staff.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Transported residents within the facility as needed.
CNA
Cathlab/ Dr Office
Punta Gorda, FL
- Monitored food intake and output as directed by nursing staff.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Documented patient care services by charting in designated areas.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Participated in educational programs designed to improve knowledge of health care practices.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Refill Medication
CNA
Gulfcoast Hospital
Ft Myers, FL
- Monitored food intake and output as directed by nursing staff.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Documented patient care services by charting in designated areas.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Patient care
- Removal ivs and catheters
- Answered patient call lights promptly and responded to requests appropriately.
- Distributed drinking water and nourishment to residents.
- Used mobility devices to transport patients.
CNA
Healthpark Medical Center
Ft Myers , FL
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Transported residents within the facility as needed.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted residents in preparing for activities and social programs.
- Distributed drinking water and nourishment to residents.
- Patient care
- Front desk, answering phones
- Watch for groin isssues
Cleaner
Busy Moms Cleaners
Punta Gorda, FL
02.2025 - Current
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized various cleaning tools and equipment to efficiently complete tasks and maintain safety protocols.
- Adapted quickly to different client needs, providing customized cleaning services based on specific requests.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels for operations.
- Maintained clear communication with clients regarding service expectations and satisfaction levels.
- Trained new staff on best practices for cleaning methods and equipment usage to ensure consistency in service delivery.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
Receptionist
Spinal Health & Rehab Of Punta Gorda
Punta Gorda, FL
08.2024 - 01.2025
- Greeted patients and managed front desk operations to ensure positive first impressions.
- Scheduled appointments using electronic health record (EHR) systems, optimizing patient flow.
- Answered phone calls and responded to inquiries, providing accurate information to patients.
- Maintained patient confidentiality while handling sensitive information in compliance with HIPAA regulations.
Delivery Driver
Dominos Pizza Inc.
Fort Myers, Florida
06.2024 - 08.2024
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Monitored fuel level throughout shift and refueled when necessary.
- Maintained accurate records of goods delivered and collected payments as required.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Ensured accurate completion of all paperwork associated with deliveries.
- Drove safely in all weather conditions
Education
High School Diploma -
James Madison High School
Dallas, TX02-2004
Skills
- Payment Collection
- Product Promotion
- Mileage Tracking
- Dispatch Communication
- Positive Attitude
- Local Delivery
- Dependable and reliable
- Time Management
- Vital signs monitoring
- Feeding Assistance
- Compassionate communication
- Complex Problem-Solving
- Toileting assistance
- Electronic Charting
- Direct Patient Care
- Helping with medication
- Understands mobility assistance needs
- Responding to emergencies
- Documentation expert
- Patient Assessments
- Adaptable
- Family support and assistance
- Catheter change and preparation
- Bedside manner
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Cleaner
Busy Moms Cleaners
02.2025 - Current
Receptionist
Spinal Health & Rehab Of Punta Gorda
08.2024 - 01.2025
Delivery Driver
Dominos Pizza Inc.
06.2024 - 08.2024
Medical Assistant
Harbor Cardiology and Vascular
Gate Agent
Punta Gorda Airport
CNA
Home Health Aid
CNA
Cathlab/ Dr Office
CNA
Gulfcoast Hospital
CNA
Healthpark Medical Center
High School Diploma -
James Madison High School
Education and Training
other