Jennifer Fox

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Built relationships with donors, government officials and other organizations to secure funding and support for organization.
• Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
• Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
• Forged strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.

• Planned and implemented developmental classes for children ages 0 - 5 and their caregivers
• Maintain detailed monthly reports regarding number of families served and their demographic information.
• Created outreach materials related to programs and projects and handled communication content.

• Assisted students with their online school activities.
• Integrated real-world examples into lessons to increase relevance and promote deeper understanding of subject matter.
• Achieved improved student outcomes by differentiating instruction to address diverse learning needs.

• Maintained accurate donor records using database management systems, ensuring efficient tracking of contributions and communication history.
• Created brochures, invitations, cards and other event and marketing materials.
• Optimized event planning procedures for various fundraising events, leading to higher attendance numbers and overall revenue generation.
• Served as primary contact for external inquiries from donors or prospective partners, providing timely and accurate information about the organization.
• Processed contributions and sent out acknowledgments.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.

• Maintained accurate donor records using database management systems, ensuring efficient tracking of contributions and communication history.
• Created brochures, invitations, cards and other event and marketing materials.
• Optimized event planning procedures for various fundraising events, leading to higher attendance numbers and overall revenue generation.
• Served as primary contact for external inquiries from donors or prospective partners, providing timely and accurate information about the organization.
• Processed contributions and sent out acknowledgments.

• Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
• Documented underwriting decisions and provided evidence of compliance with applicable regulations.
• Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
• Made approval and denial recommendations by determining accurate risk levels.

• Conducted prospect research to identify potential new donors, expanding the organization's funding sources and opportunities.
• Optimized event planning procedures for various fundraising events, leading to higher attendance numbers and overall revenue generation.
• Served as primary contact for external inquiries from donors or prospective partners, providing timely and accurate information about the organization.

• Received, processed, monitored and reported executive-level complaints involving auto and home insurance policies.
• Educated consumers on policy features, increasing confidence in the company's offerings.
• Managed high-stress situations calmly and professionally while maintaining a solution-oriented mindset towards problem resolution.
• Successfully defused tense customer interactions by demonstrating empathy, understanding, and genuine commitment to problem resolution.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for auto and home insurance policy changes and amendments.