Customer-focused hospitality professional known for exceptional guest service in fast-paced environments. Friendly, professional team player with strong communication skills and a commitment to creating positive guest experiences.
Work History
Server
8 Months
RH Rooftop Restaurant | 10.2025 - Current
Delivered exceptional customer service in a fast-paced dining environment.
Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Trained new staff on best practices for service excellence and restaurant protocols.
Collaborated with kitchen staff to accommodate special dietary requests effectively.
Server/Bartender
2 Years 4 Months
Vinoy Hotel and Resort | 05.2023 - 09.2025
Providing service for hotel guests and locals. Regular training on food safety and wine knowledge. Cash handling and stocking.
Catherine koebel
727-894-1000
Server/bartender
2 Years 3 Months
Elevage- Epicurean Hotel | 01.2021 - 04.2023
Providing service for hotel guests and locals. Regular training on food safety and wine knowledge. Cash handling and stocking.
Emily Engelman
855-829-2536
Server/bartender
3 Years
Union- Portland Press Hotel | 06.2017 - 06.2020
Responsible for early open at 7am for breakfast and through lunch. Setting up, stocking needed items and providing excellent customer service for busy restaurant. Also responsible for all cash and payments received, making bar drinks at times as well as seating guests and answering phones.
Jacquelyn Eftink
207.808.8800
Bartender
1 Year 6 Months
Buffalo Wild Wings | 11.2015 - 05.2017
Mix and serve beer, liquor, and wine. Perform all closing duties, including restocking items and reconciliation of cash drawer. (POS) system operation proficient.
Louie Golden (GM)
207.541.9464
Manager
2 Years 11 Months
Westside Alehouse | 08.2012 - 07.2015
Managed daily business operations while successfully supervising a team of diverse individuals in a fast-paced, high volume environment. Handled all customer inquiries and resolved issues in a prompt matter. Scheduled wait and floor staff schedules, and was approving authority for shift changes.
Eli Aviles (GM)
512.238.8438
Bar/Catering Staff
1 Year 5 Months
Fort Polk MWR | 01.2011 - 06.2012
Performed all banquet service duties to include set up/tear down, buffets, carving stations, bartending, running food, replenishing products and supplies. Coordinated activities among various departments such as kitchen, dining room, and banquet operations. Trained new employees on specific procedures while establishing positive relationships with guests, employees, and management.
Charles Johnson (GM)
337.531.7668
Education
High School Diploma
B.M.C Durfee High School | Fall River, MA | 01.2003