Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jennifer Fox

RH Rooftop Restaurant
Raleigh,NC
1
Certification
15
years of professional experience

Customer-focused hospitality professional known for exceptional guest service in fast-paced environments. Friendly, professional team player with strong communication skills and a commitment to creating positive guest experiences.

Work History

Server

8 Months
RH Rooftop Restaurant | 10.2025 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Trained new staff on best practices for service excellence and restaurant protocols.
  • Collaborated with kitchen staff to accommodate special dietary requests effectively.

Server/Bartender

2 Years 4 Months
Vinoy Hotel and Resort | 05.2023 - 09.2025
  • Providing service for hotel guests and locals. Regular training on food safety and wine knowledge. Cash handling and stocking.
  • Catherine koebel
  • 727-894-1000

Server/bartender

2 Years 3 Months
Elevage- Epicurean Hotel | 01.2021 - 04.2023
  • Providing service for hotel guests and locals. Regular training on food safety and wine knowledge. Cash handling and stocking.
  • Emily Engelman
  • 855-829-2536

Server/bartender

3 Years
Union- Portland Press Hotel | 06.2017 - 06.2020
  • Responsible for early open at 7am for breakfast and through lunch. Setting up, stocking needed items and providing excellent customer service for busy restaurant. Also responsible for all cash and payments received, making bar drinks at times as well as seating guests and answering phones.
  • Jacquelyn Eftink
  • 207.808.8800

Bartender

1 Year 6 Months
Buffalo Wild Wings | 11.2015 - 05.2017
  • Mix and serve beer, liquor, and wine. Perform all closing duties, including restocking items and reconciliation of cash drawer. (POS) system operation proficient.
  • Louie Golden (GM)
  • 207.541.9464

Manager

2 Years 11 Months
Westside Alehouse | 08.2012 - 07.2015
  • Managed daily business operations while successfully supervising a team of diverse individuals in a fast-paced, high volume environment. Handled all customer inquiries and resolved issues in a prompt matter. Scheduled wait and floor staff schedules, and was approving authority for shift changes.
  • Eli Aviles (GM)
  • 512.238.8438

Bar/Catering Staff

1 Year 5 Months
Fort Polk MWR | 01.2011 - 06.2012
  • Performed all banquet service duties to include set up/tear down, buffets, carving stations, bartending, running food, replenishing products and supplies. Coordinated activities among various departments such as kitchen, dining room, and banquet operations. Trained new employees on specific procedures while establishing positive relationships with guests, employees, and management.
  • Charles Johnson (GM)
  • 337.531.7668

Education

High School Diploma

B.M.C Durfee High School | Fall River, MA | 01.2003

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Food running
Allergy awareness
Team player
Excellent communication

Certification

WSET Level 1

Timeline

Server

RH Rooftop Restaurant
10.2025 - CurrentRead More

Server/Bartender

Vinoy Hotel and Resort
05.2023 - 09.2025Read More

Server/bartender

Elevage- Epicurean Hotel
01.2021 - 04.2023Read More

Server/bartender

Union- Portland Press Hotel
06.2017 - 06.2020Read More

Bartender

Buffalo Wild Wings
11.2015 - 05.2017Read More

Manager

Westside Alehouse
08.2012 - 07.2015Read More

Bar/Catering Staff

Fort Polk MWR
01.2011 - 06.2012Read More

B.M.C Durfee High School

High School Diploma
Read More
Jennifer Fox