Jennifer Franklin
Fowlerville,MI
Summary
Competent Accounts Receivable Specialist bringing 15 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
18
18
years of professional experience
Work History
Accounts Receivable Specialist
Cintas Corporation
Romulus, MI
09.2022 - Current
- Prepared and mailed and emailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, Netsuite , and Astea software to manage invoices and payments.
- Submit invoices via web portal
- Issue account statements
Mortgage Loan Originator
Rocket Mortgage
Detroit, MI
10.2021 - 06.2022
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Explained different types of loans pertaining to client situations.
- Worked with underwriters to fix application problems and resolve issues.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
Accounts Receivable Specialist
Transportation Services International
Romulus MI
04.2008 - 10.2021
- Prepared and mailed invoices to customers, documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Research and resolve disputes invoices
- Issue account statements
- Review daily EDI transmissions for errors and update information to send .
Education
Basic
Central High School
Burden, KS05.1997
Skills
- Evaluating Open Accounts
- Customer Notifications
- Bill Processing
- Dispute Resolution
- Attention to Detial
- SAP S4/HANA Certified
- Excel
- Document Scan & Export
- Critical Thinking
Timeline
Accounts Receivable Specialist
Cintas Corporation
09.2022 - Current
Mortgage Loan Originator
Rocket Mortgage
10.2021 - 06.2022
Accounts Receivable Specialist
Transportation Services International
04.2008 - 10.2021
Basic
Central High School