Summary
Work History
Education
Skills
Timeline
Generic

Jennifer Freeland

North Canton

Summary

Dedicated customer service professional with a strong background in retail and hospitality. Skilled in cash handling, appointment scheduling, and upselling techniques, consistently delivering exceptional service that enhances customer experiences. Proven ability to maintain organized environments and train new team members, contributing to overall operational success.

Work History

Customer Service Cashier

Gabe's Department Store
  • Provided exceptional customer service to enhance shopping experience.
  • Operated cash register accurately to process transactions.
  • Stocked shelves efficiently to maintain product availability.
  • Trained new cashiers on register operations and customer interactions.
  • Maintained organized front-end area for optimal customer flow.
  • Consistently achieved rewards numbers above store goal.

Receptionist

GSV Salon
  • Scheduled appointments for clients to optimize salon operations.
  • Answered inquiries regarding salon services and products.
  • Upsold hair products to enhance customer experience and increase sales.
  • Provided exceptional customer service to ensure client satisfaction.
  • Managed cash register operations, including opening and closing procedures.
  • Consistently received bonus checks for outstanding performance in upselling.

Game Room Attendant

Game Time
  • Provided exceptional customer service to enhance player experience.
  • Cashed out winnings for customers, ensuring accurate transactions.
  • Maintained rules and regulations to uphold a professional atmosphere.
  • Received key responsibilities for opening and closing game room.
  • Developed rapport with customers, fostering loyalty and repeat business.

Education

High School Diploma - Media Communications

Hoover Highschool
North Canton, OH
05.1997

Skills

  • Customer service
  • Cash handling
  • Communication
  • Transaction processing
  • Appointment scheduling
  • Upselling products
  • Team training
  • Organizational skills
  • Client rapport
  • Regulation adherence

Timeline

Customer Service Cashier

Gabe's Department Store

Receptionist

GSV Salon

Game Room Attendant

Game Time

High School Diploma - Media Communications

Hoover Highschool