Jennifer Frick
Woodlawn,IL
Summary
Experienced with customer engagement and product knowledge in sales, receptionist work, and clientele protection of information. Utilizes strong communication skills to assist customers and other co-workers in making it a professional experience for the patient. Track record of maintaining an organized work environment and being very in tune with most customers and their desired form of communication. Eager to learn any given task and very quick to pick up the effective performance of given task.
Overview
4
4
years of professional experience
14
14
Customer service experience
10
10
Nursing experience
Work History
Motor Clothes Sales
Roadhouse Harley Davidson
04.2024 - Current
- Processed transactions efficiently using point-of-sale systems while adhering to company policies regarding returns and exchanges.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained accurate records of daily sales activities, including individual performance metrics and overall store results for management review
- Developed strong relationships with repeat clientele, fostering loyalty and encouraging referrals to grow the customer base.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Picker
Walgreens Distribution Center
08.2021 - 04.2024
- Demonstrated flexibility in adapting to various shifts and schedules while maintaining consistent performance standards throughout periods of increased workload demands or personnel shortages.
- Picked and packed order items.
- Pulled orders quickly to maintain demanding productivity goals.
- Sorted and organized items in designated areas for easy access.
- Followed safety protocols and procedures to minimize workplace accidents.
- Worked fast to meet assigned daily picking quotas.
Timeline
Motor Clothes Sales
Roadhouse Harley Davidson
04.2024 - Current
Picker
Walgreens Distribution Center
08.2021 - 04.2024
Associate of Science -
Rend Lake College
High School Diploma -
Woodlawn High School
Education
Associate of Science -
Rend Lake College
Ina, IL12-2003
High School Diploma -
Woodlawn High School
Woodlawn, IL03-2000
Skills
- POS System Operation
- Teamwork and Collaboration
- Friendly and Helpful
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Multitasking
- Excellent Communication
- Positive Customer Engagement
- Schedule making
- Checking in of clients to appointments as well as checking out
- Microsoft office and Word
- Clerical support
- Information protection
- Multi-line phone system operation
- Office equipment operation
- Data entry
Accomplishments
- Recognized by customers and [Job Title] for expedient and effective service.
- Supervised team 8 staff members.