Summary
Overview
Work History
Education
Skills
Timeline
Server

Jennifer Frick

Woodlawn,IL

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Lantern Pub Family Restaurant. Proven ability to enhance guest satisfaction and manage high-volume dining environments. Expertise in cash handling and order accuracy, contributing to seamless operations and positive customer experiences. Recognized for adaptability and effective teamwork in fast-paced settings.

Overview

2026
2026
years of professional experience

Work History

Server

Lantern Pub Family Restaurant
2024 - Current
  • Enhanced guest experience by efficiently managing orders and addressing questions.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
  • Quickly adjusted to evolving restaurant environments, ensuring smooth operations during high-traffic times.
  • Handled simultaneous table assignments with consistent attention to service excellence.
  • Served food and beverages promptly with focused attention to customer needs.
  • Facilitated teamwork to optimize workflow and enhance guest satisfaction during high-traffic times.
  • Established positive interactions with loyal customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Managed cash transactions effectively, resulting in balanced financial reports each day.
  • Followed food safety protocols to ensure guest and team member well-being.

Sales Associate

Roadhouse Harley Davidson
06.2024 - 03.2025
  • Assisted customers in selecting and purchasing motorcycles and accessories, enhancing overall customer satisfaction.
  • Developed product knowledge to effectively communicate features and benefits of Harley Davidson merchandise.
  • Maintained showroom presentation standards, ensuring an inviting atmosphere for potential buyers.
  • Handled cash transactions accurately, contributing to daily sales operations and financial integrity.
  • Provided feedback on inventory levels and customer preferences, aiding management in decision-making processes.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Split Case Pick

Walgreens Distrubution
10.2021 - 03.2024
  • Displayed a commitment to responsibility and self-driven performance.
  • Adapted quickly to high-pressure situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated rapid learning and adaptability in various situations.
  • Contributed to team success by providing assistance and direction.
  • Contributed to the efficiency and productivity of daily tasks alongside team members.
  • Consistently sought opportunities for personal and professional growth.
  • Maintained consistent performance during irregular and high-demand shifts.
  • Executed tasks promptly by adhering to strict time constraints.
  • Efficient in acquiring new knowledge rapidly.
  • Excelled in delivering outcomes within stringent time constraints in high-pressure situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Registered Nurse

Crossroads Hospitality
10.2009 - 03.2011
  • Ensured effective patient care through medication administration.
  • Maintained electronic health records by documenting patient progress and monitoring vital signs for reliable reporting.
  • Played a role in formulating approaches boosting overall patient experience.
  • Coordinated treatment plans by collaborating with interdisciplinary teams.

Education

Associate of Science - Science

Rend Lake College
Ina, IL
08.2002

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Safe food handling
  • Menu memorization
  • High volume dining
  • Sales expertise

    • Order accuracy

Timeline

Sales Associate

Roadhouse Harley Davidson
06.2024 - 03.2025

Split Case Pick

Walgreens Distrubution
10.2021 - 03.2024

Registered Nurse

Crossroads Hospitality
10.2009 - 03.2011

Server

Lantern Pub Family Restaurant
2024 - Current

Associate of Science - Science

Rend Lake College

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