Jennifer Gagnon
McHenry,IL
Summary
Resourceful and experienced worker offering expertise in customer service, multitasking, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Campus Work Study
Carroll University
09.2023 - Current
- Provided exceptional customer service, addressing inquiries from students, faculty, and staff promptly and professionally.
- Managed multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
- Enhanced office efficiency by streamlining filing systems and organizing digital records.
- Improved departmental organization by creating a comprehensive inventory system for office supplies, equipment, and other materials needed for daily operations.
- Maintained up-to-date knowledge of campus resources and services available to students, facilitating appropriate referrals when needed.
Nanny
Freelance
05.2020 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
Cashier/Stocker
Walmart
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Hostess
Vickies Place
06.2020 - 06.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Bachelor of Science - Nursing
Carroll University
Waukesha, WI05.2026
High School Diploma -
McHenry West High School
McHenry IL 05.2020
Skills
- Customer Service
- Organization and Multitasking
- Administrative Support
- File and Document Management
Timeline
Campus Work Study
Carroll University
09.2023 - Current
Cashier/Stocker
Walmart
06.2021 - 08.2022
Hostess
Vickies Place
06.2020 - 06.2021
Nanny
Freelance
05.2020 - Current
Bachelor of Science - Nursing
Carroll University
High School Diploma -
McHenry West High School