Jennifer Garcia
Tucson,AZ
Summary
Compassionate Certified Clinical Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, teamwork, and adaptability, ensuring high-quality patient support and seamless clinical operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Healthyskin Dermatology
Tucson, AZ
08.2024 - Current
- Performed patient intake, including taking vital signs and medical histories.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Provided patient education regarding medications, treatments, diet modifications and lifestyle changes to improve health outcomes.
- Documented lab results accurately into the Electronic Medical Record system.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Administered medication under the direction of a physician or nurse practitioner using proper safety protocols.
- Performed wound care management including dressing changes and debridement when necessary.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Organized medical records so they are easily accessible for review by physicians or other healthcare staff.
- Responded quickly to emergent situations within the clinic setting by following established protocols.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered medications under physician's supervision.
Medical Assistant
Tucson Endocrine Associates
Tucson, AZ
05.2013 - 08.2018
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Explained treatment procedures and physicians' instructions.
- Positioned patients properly during examination or treatment for comfort and safety.
- Handled general office duties to support administrative staff during peak hours.
- Administered medications under physician's supervision.
- Processed orders for medical supplies and lab equipment.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
Education
Medical Assisting
Pima Medical Institute
Tucson, AZ01-2005
Medical Front Office
International Business College - El Paso
El Paso, TX09-1999
Skills
- Specimens collection and processing
- Vital signs monitoring
- Medical Transcription
- Laboratory procedures
- Direct care
- Electronic Health Records Management
- Appointment Setting
- HIPAA Compliance
- Patient Scheduling
- Medical Terminology
- Physician support
- Medical procedure assistance
- Adaptable and Flexible
- Infection control procedures
- Patient Care Coordination
- Clinical Documentation
- Examination Preparation
- Needs assessments
- Patient Assessment
- Medical terminology proficiency
Certification
- Certified clinical medical assistant
Timeline
Certified Clinical Medical Assistant
Healthyskin Dermatology
08.2024 - Current
Medical Assistant
Tucson Endocrine Associates
05.2013 - 08.2018
Medical Assisting
Pima Medical Institute
Medical Front Office
International Business College - El Paso
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