Jennifer Garcia
Houston,Tx
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Insurance Verification Specialist
SimonMed Imaging
01.2016 - 10.2021
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Generated reports to track insurance verifications and claim progress.
- Updated patient records with accurate, current insurance policy information.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages for -physician and medical facility, scheduling appointments, and handling patient inquiries.
Insurance Verification Specialist
Aerio Rehab
01.2011 - 01.2014
- Posted payments to accounts and maintained records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Front Desk Receptionist
Galleria MRI & Diagnostic
01.2011 - 01.2014
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
High School Diploma -
Alta High School
Houston, TXSkills
- Skilled in [Word, Excel, PowerPoint, Outlook]Collaborative teamwork
Languages
Spanish
Full Professional
Timeline
Insurance Verification Specialist
SimonMed Imaging
01.2016 - 10.2021
Insurance Verification Specialist
Aerio Rehab
01.2011 - 01.2014
Front Desk Receptionist
Galleria MRI & Diagnostic
01.2011 - 01.2014
High School Diploma -
Alta High School