Jennifer Garcia
Manahawkin,NJ
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
1
1
year of professional experience
Work History
Medical Assistant/Receptionist
Hunters Pond
San Antonio, Texas
10.2019 - 01.2021
- Coordinated patient scheduling and appointments to optimize clinic workflow and minimize wait times.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Performed routine clinical tasks, including taking vital signs and preparing patients.
- Processed insurance information and verified patient eligibility to ensure accurate billing and coverage.
- Verified insurance eligibility and collected copays and deductibles at time of service.
- Managed incoming calls, addressing patient inquiries and concerns to enhance customer satisfaction.
- Assisted in maintaining medical records and patient confidentiality.
- Maintained confidentiality of patient information according to HIPAA guidelines.
Education
Southern Careers Institute
San Antonio, TXSkills
- Patient care
- Vital signs assessment
- Patient scheduling
- Insurance verification
- Medical record management
Timeline
Medical Assistant/Receptionist
Hunters Pond
10.2019 - 01.2021
Southern Careers Institute