Summary
Overview
Work History
Education
Skills
Languages
Softwares Used
References
Timeline
Generic

Jennifer Garza

San Marcos

Summary

Dynamic Project Manager with a proven track record at Mood Media, excelling in stakeholder communication and budget management. Successfully led multiple projects, ensuring timely delivery and adherence to quality standards. Adept at problem-solving and optimizing resource allocation, driving efficiency and fostering strong partnerships across teams and vendors.

Overview

11
11
years of professional experience

Work History

Project Manager

Mood Media
Austin
12.2021 - Current
  • Assisted in planning project timelines and resource allocation.
  • Coordinated communication between team members and stakeholders.
  • Supported project documentation and status reporting processes.
  • Participated in meetings to discuss project goals and objectives.
  • Organized project materials and maintained information databases.
  • Helped track project progress using project management software.
  • Contributed to risk assessment discussions for ongoing projects.
  • Ensured compliance with organizational policies during project execution.
  • Managed multiple projects with competing deadlines simultaneously.
  • Developed and maintained project plans, timelines, and budgets.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Led meetings with internal team members, consultants and contractors.
  • Provided guidance to team members regarding tasks assigned to them.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Conducted periodic inspections of job sites for quality and progress.
  • Prepared cost estimates for projects of varying sizes.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.

Dispatch Coordinator

Mood Media
Austin
06.2014 - 08.2016
  • Coordinated daily dispatch schedules to optimize resource allocation.
  • Monitored incoming and outgoing shipments for accuracy and timeliness.
  • Communicated with vendors to resolve shipment discrepancies and delays.
  • Maintained detailed records of all dispatch activities and documentation.
  • Collaborated with team members to streamline operational workflows.
  • Implemented process improvements to enhance dispatch efficiency and reliability.
  • Trained new staff on dispatch procedures and software systems.
  • Prepared shipping documents such as bills of lading, invoices, packing slips.
  • Sorted and distributed incoming work orders to appropriate departments for confirmation of accuracy.
  • Organized emergency shipments when needed according to company policies.
  • Developed relationships with carriers and vendors to ensure optimal pricing and service levels.
  • Balanced technician workloads to help minimize drive time and maximize productivity.
  • Analyzed fleet utilization data from past months to identify areas for improvement.
  • Ordered parts needed by techs and arranged delivery to technician in required amount of time.
  • Documented services performed, operations information, and dispatch details in system.
  • Relayed work orders and information between work crews, supervisors, and field personnel.
  • Received or prepared work orders.

Education

High School Diploma -

Eastside Memorial
Austin, TX
06-2012

Business

AUSTIN COMUNITY COLLEGE
Austin, TX

Skills

  • Project management
  • Stakeholder communication
  • Problem solving
  • Budget management
  • Time management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Softwares Used

  • Oracle, Sales Force, Service Cloud, Microsoft Excel

References

References available upon request.

Timeline

Project Manager

Mood Media
12.2021 - Current

Dispatch Coordinator

Mood Media
06.2014 - 08.2016

High School Diploma -

Eastside Memorial

Business

AUSTIN COMUNITY COLLEGE

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