Jennifer Gaumer
Reading,PA
Summary
Accomplished Director at Panera Bread, adept in Operations and People Management, I spearheaded staff development and operational enhancements across multiple locations. With a knack for improving performance metrics and ensuring regulatory compliance, my leadership significantly boosted staff retention and operational efficiency, showcasing a blend of strategic vision and interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Director of Bakery Operations
Panera Bread
Philadelphia, PA
07.2021 - Current
- Recruited, trained, supervised, evaluated and mentored staff members.
- Identified opportunities for improvement in operational performance metrics.
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Ensured compliance with food safety regulations and health codes in the kitchen area.
Recruiter
Panera Bread
Philadelphia, PA
12.2020 - 07.2021
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Maintained Applicant Tracking System records of all applicants.
- Referred suitable candidates to relevant departments for additional assessment.
Management
Panera Bread
Philadelphia, PA
02.2013 - 12.2020
- Recruited, hired, trained, and managed staff in 20-42 locations.
- Rolled out a new sales channel and trained all management on systems, procedures, and execution.
- Oversaw budgets, P&L statements, labor management, and food cost budgets.
Education
Bachelor of Science - Criminal Justice
Richard Stockton University
Pamona, NJ05-2010
Skills
- Staff Management
- Operations Management
- Logistics Management
- Issues Resolution
- People Management
- Hiring and Retention
Certification
- Servsafe Certified
Accomplishments
- President's Award
- Key to Success Award
- Delivery Operations Manager of the Year
Timeline
Director of Bakery Operations
Panera Bread
07.2021 - Current
Recruiter
Panera Bread
12.2020 - 07.2021
Management
Panera Bread
02.2013 - 12.2020
Bachelor of Science - Criminal Justice
Richard Stockton University