Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Jennifer Germain

Somerville,MA

Summary

Driven and detail-oriented, I thrive in dynamic environments that demand precision and dedication. Known for my exceptional observance and meticulousness, I quickly learn new skills and adapt to challenges, consistently delivering high-quality work. Passionate about contributing to team success, I am committed to continuous improvement and making a meaningful impact in every role.

Overview

2
2
years of professional experience

Work History

Sales Associate

Goodwill Inc
Somerville, MA
07.2023 - 05.2024
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Provided accurate information about products, prices and services.
  • Answered incoming telephone calls to provide store, products and services information.

Customer Service Cashier

Marshalls
Somerville, MA
01.2022 - 02.2023
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Maintained accurate records of transactions using the point-of-sale system.
  • Verified that all coupons were valid prior to processing them into the system.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Operated cash registers to process payments for goods and services.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.

Education

Bachelor of Science - Accounting

University of Massachusetts Boston
05-2024

Associate in Arts - Business

Bunker Hill Community College
12-2020

Skills

  • Time Management
  • Detail-Oriented
  • Teamwork and Collaboration
  • Efficiency
  • Adaptability
  • MS Word
  • MS Excel
  • Xlookup
  • Vlookup
  • PivotTables
  • QuickBooks Online
  • Financial records analysis

Personal Information

Entry Level Accountant

Languages

  • English
  • Haitian Creole
  • French

Timeline

Sales Associate

Goodwill Inc
07.2023 - 05.2024

Customer Service Cashier

Marshalls
01.2022 - 02.2023

Bachelor of Science - Accounting

University of Massachusetts Boston

Associate in Arts - Business

Bunker Hill Community College
Jennifer Germain