Jennifer Germain
Somerville,MA
Summary
Driven and detail-oriented, I thrive in dynamic environments that demand precision and dedication. Known for my exceptional observance and meticulousness, I quickly learn new skills and adapt to challenges, consistently delivering high-quality work. Passionate about contributing to team success, I am committed to continuous improvement and making a meaningful impact in every role.
Overview
2
2
years of professional experience
Work History
Sales Associate
Goodwill Inc
Somerville, MA
07.2023 - 05.2024
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Answered incoming telephone calls to provide store, products and services information.
Customer Service Cashier
Marshalls
Somerville, MA
01.2022 - 02.2023
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained accurate records of transactions using the point-of-sale system.
- Verified that all coupons were valid prior to processing them into the system.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Education
Bachelor of Science - Accounting
University of Massachusetts Boston
05-2024
Associate in Arts - Business
Bunker Hill Community College
12-2020
Skills
- Time Management
- Detail-Oriented
- Teamwork and Collaboration
- Efficiency
- Adaptability
- MS Word
- MS Excel
- Xlookup
- Vlookup
- PivotTables
- QuickBooks Online
- Financial records analysis
Personal Information
Entry Level Accountant
Languages
- English
- Haitian Creole
- French
Timeline
Sales Associate
Goodwill Inc
07.2023 - 05.2024
Customer Service Cashier
Marshalls
01.2022 - 02.2023
Bachelor of Science - Accounting
University of Massachusetts Boston
Associate in Arts - Business
Bunker Hill Community College