Jennifer Goldring
Medford,NY
Summary
Responsible Patient Care Associate adept at supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance and service. Resourceful professional and collaborative team player.
Overview
18
18
years of professional experience
Work History
Patient Care Associate
NORTHWELL HEALTH LONG ISLAND JEWISH MEDICAL CENTER
08.2013 - Current
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Carry messages or documents between departments
- Change soiled linens, such as bed linens, drapes, or cubicle curtains
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
- Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance
- Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies
- Disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment
- Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers
- Collect soiled linen or trash
- Perform EKG
- Draw blood
- Collect specimen samples
- Assist patients with activities of daily living.
Patient Engagement Specialist (Emergency Department)
NORTHWELL HEALTH LONG ISLAND JEWISH MEDICAL CENTER
03.2016 - 01.2020
- Promote a safe, caring, and respectful environment in which patients can be given the intensive care needed for stabilization and treatment
- Uses Dynamic Appraisal of Situational Aggression (DASA) instrument, treatment plan, and prescribe verbal and non-verbal techniques as well as the patient's preferences from the Inpatient Individual Safety Plan to engage patients with the goal of reducing risks for aggression
- Assist patients in developing Inpatient Individual Safety Plan
- Perform patient rounds focusing on patients with a high DASA score, review video surveillance and report observations to treatment team
- Update treatment team members regarding patient activity, interactions, and observations, including patient characteristics and environmental variables that may trigger agitated/aggressive behavior
- Respond to calls for assistance, apply physical restraints, and assists in the implementation of seclusion, when necessary, under the direction of an RN
- Escort new patients from the hospital's evaluation and intake center to its inpatient units and to appointments and activities within and outside of the hospital
- Perform patient body and property searches upon admission and as necessary and observe patients during visits to ensure that no contraband is provided to patients
- Assist patients with activities of daily living
- Respond to questions and concerns of patients, family members, and visitors and ensures that problems are resolved in a timely fashion.
Receptionist
INTERBORO CAR SERVICE
01.2012 - 08.2013
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling reservations
- Greet persons entering the establishment
- Transmit information or documents to customers, using computer, mail, or fax machine
- Hear and resolve complaints from customers or the public
- File and maintain records.
Certified Nursing Assistant
PROMENADE NURSING REHABILITATION CENTER
01.2012 - 01.2013
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Change soiled linens, such as bed linens, drapes, or cubicle curtains
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas
- Assist patients with activities of daily living.
Deli Clerk
STOP AND SHOP SUPERMARKET
05.2008 - 01.2012
- Provide premier customer service, including greeting them and responding to questions
- Maintain Stop and Shop's high standards for product freshness and sanitation
- Dynamically sell products by providing customers with information needed to make product-related decisions
- Select and package products ordered by customers
- Fill, maintain and rotate products and displays
- Prepare special orders and party trays
- Assist in other duties, as assigned.
Cashier
MCDONALDS
04.2006 - 04.2008
- Accept payment from customers, and make change as necessary
- Request and record customer orders, and compute bills using computerized cash registers
- Clean and organize eating, service, and kitchen areas.
Education
No Degree - LPN
Suffolk Community College
Riverhead, NY12.2025
Associate of Arts -
NASSAU COMMUNITY COLLEGE
Garden City, NY06.2020
Completed coursework towards A.A.S. Nursing Nursing - undefined
LONG ISLAND COLLEGE HOSPITAL SCHOOL OF NURSING / ST. FRANCIS COLLEGE
Brooklyn, NY01.2013
Certification - undefined
ASA INSTITUTE
Brooklyn, NY12.2011
Completed coursework towards A.S. Liberal Arts & Science Liberal Arts & Science - undefined
QUEENSBOROUGH COMMUNITY COLLEGE
Bayside, NY09.2010
High School Diploma - undefined
BEACH CHANNEL HIGH SCHOOL
Rockaway Park, NY06.2008
Skills
- Multitasking
- Organization
- Prioritizing
- Time management
- Computer skills/ Type 65wpm
- Proficient in safe patient care techniques
- Behavior redirection
Credentialsandlicenses
- CNA Certification
- Phlebotomy Certification
- EKG Certification
- American Heart Association BLS Certification
Timeline
Patient Engagement Specialist (Emergency Department)
NORTHWELL HEALTH LONG ISLAND JEWISH MEDICAL CENTER
03.2016 - 01.2020
Patient Care Associate
NORTHWELL HEALTH LONG ISLAND JEWISH MEDICAL CENTER
08.2013 - Current
Receptionist
INTERBORO CAR SERVICE
01.2012 - 08.2013
Certified Nursing Assistant
PROMENADE NURSING REHABILITATION CENTER
01.2012 - 01.2013
Deli Clerk
STOP AND SHOP SUPERMARKET
05.2008 - 01.2012
Cashier
MCDONALDS
04.2006 - 04.2008
No Degree - LPN
Suffolk Community College
Associate of Arts -
NASSAU COMMUNITY COLLEGE
Completed coursework towards A.A.S. Nursing Nursing - undefined
LONG ISLAND COLLEGE HOSPITAL SCHOOL OF NURSING / ST. FRANCIS COLLEGE
Certification - undefined
ASA INSTITUTE
Completed coursework towards A.S. Liberal Arts & Science Liberal Arts & Science - undefined
QUEENSBOROUGH COMMUNITY COLLEGE
High School Diploma - undefined
BEACH CHANNEL HIGH SCHOOL
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