Jennifer Gomez
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gastrointestinal Consultants
06.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Train on EMR system
Park Services Attendant
Knott's Berry Farm
10.2020 - 10.2021
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Stayed organized and aware of schedules to execute successfully booked events.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
Server/Cook
Kirkwood Orange
11.2017 - 06.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
GED -
Cypress College
Cypress, CA06.2027
High School Diploma -
Anaheim High School
Anaheim, CA06.2017
Skills
- Inventory Management
- Medical Terminology
- Patient Scheduling
- Data Entry
- Medical Office Administration
- Electronic Medical Records
- Conversant in Spanish
- Fluent in English,Spanish
- Medical Procedures
- EMR / EHR
- Customer Service
- Trustworthy Companion
Certification
- CNA - Certified Nurse Assistant- currently in school.
Languages
Spanish
Full Professional
Timeline
Medical Assistant
Gastrointestinal Consultants
06.2022 - Current
Park Services Attendant
Knott's Berry Farm
10.2020 - 10.2021
Server/Cook
Kirkwood Orange
11.2017 - 06.2020
GED -
Cypress College
High School Diploma -
Anaheim High School
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