Jennifer Gomez
Lakewood,ca
Summary
Dedicated Medical Assistant with extensive experience at Internal Medicine And Nephrology Medical Group, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and efficient phlebotomy skills. Committed to maintaining HIPAA compliance and fostering a safe, clean clinical environment.
Overview
21
21
years of professional experience
Work History
Medical Assistant
Internal Medicine And Nephrology Medical Group
06.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Medical Assistant
Dr Bertha Gonzalez
08.2008 - 06.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Shift Leader
Carls Jr
02.2004 - 08.2008
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Education
High School Diploma -
Artesia High
Cerritos, CAMedical Assistant - Medical
Medical Assistant
City Of Industry, CA08.2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Patient-focused care
- Data entry
- Electronic medical records
- CPR
Timeline
Medical Assistant
Internal Medicine And Nephrology Medical Group
06.2018 - Current
Medical Assistant
Dr Bertha Gonzalez
08.2008 - 06.2018
Shift Leader
Carls Jr
02.2004 - 08.2008
High School Diploma -
Artesia High
Medical Assistant - Medical
Medical Assistant
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