Jennifer Gomez Madrid
San Jose,CA
Summary
Bilingual with extensive experience in customer service, retail operations, and fast paced environments. Currently pursuing a college degree in radiology with a microbiology minor, with coursework in medical terminology and computer literacy. Skilled in communication, organization, problem solving, Microsoft word and Excel, and maintaining professionalism under pressure. Searching for a position where I can apply my customer service background while growing within the healthcare field.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Barista
Starbucks
San Jose, California
2025 - Current
- Provide friendly and efficient service in a high volume, fast paced environment.
- Manage multiple tasks simultaneously while maintaining quality and professionalism.
- Remain calm and professional during high- pressure periods
- Communicate effectively with customers and coworkers in a team oriented environment.
Lead Sales Associate
Ulta Beauty Inc.
San Jose, California
- Delivered personalized customer service by identifying customer needs and recommending appropriate products.
- Built positive customer relationships through attentive communication and product knowledge.
Merchandise Coordinator
Dicks Sporing Goods
Fremont, California
- Coordinated merchandise displays to enhance customer engagement and product visibility.
- Maintained product inventory and tracked stock levels to ensure accurate record keeping.
- Assisted in planning promotional events to attract customers and boost store traffic.
Customer Support Specialist
Target
Fremont, California
- Provided direct customer assistance and resolved questions and concerns in a busy retail environment.
- Demonstrated patience, empathy, and professionalism when assisting customers with challenging situations.
- Communicated professionally with customers and team members to provide effective solutions.
Education
Some College (No Degree) - Radiology
Evergreen Valley College
San Jose, CA08-2026
Skills
- Patient and customer service
- Front desk and reception support
- Schedule coordination
- Bilingual: English & Spanish
- Microsoft Office proficiency
- Computer literacy
- Medical Terminology
- Data organization
- Multitasking & time management
- Working under pressure
Languages
English
Professional
Spanish
Professional
Strengths
- Driven and motivated to grow professionally
- Comfortable working in fast paced environments
- Strong customer service and interpersonal skills
- Quick learner with a strong interest in healthcare
- Reliable, professional, and team oriented.
Timeline
Barista
Starbucks
2025 - Current
Lead Sales Associate
Ulta Beauty Inc.
Merchandise Coordinator
Dicks Sporing Goods
Customer Support Specialist
Target
Some College (No Degree) - Radiology
Evergreen Valley College