Jennifer Grady
Bluestone Physician Services
Maplewood,MN
1
Certification
23
years of professional experience
Detail-oriented Clinical Medical Assistant experienced in optimizing patient care through effective communication and precise documentation. Skilled in managing electronic health records and collaborating with healthcare teams to develop individualized care plans.
Work History
Certified Clinical Medical Assistant
1 Year 7 Months- Administered patient care and support, ensuring comfort and adherence to clinical protocols.
- Assisted in medical procedures, maintaining a sterile environment and preparing necessary instruments.
- Recorded vital signs and patient histories accurately, enhancing data reliability for treatment planning.
- Managed electronic health records with precision, ensuring compliance with HIPAA regulations and data integrity.
- Collaborated with healthcare teams to develop individualized care plans based on patient needs and preferences.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Called and faxed pharmacies to submit prescriptions and refills.
Clinical Patient Coordinator
2 Years 10 Months- Coordinated patient appointments and managed scheduling to optimize clinic workflow.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Coordinated surgical schedules to optimize operating room utilization and minimize patient wait times.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance.
- Managed appointment bookings through EHR systems, ensuring data accuracy and compliance with healthcare regulations.
- Ordered and applied DME when necessary, from CAM boots and braces.
- Analyzed scheduling conflicts to proactively resolve issues, maintaining seamless operations in high-pressure settings.
- Assisted healthcare providers with examinations, documenting patient information accurately in electronic health records.
- Scheduled surgeries with Summit surgery centers and ASC at area hospitals.
- Explained upcoming treatment preparation, instructions, and other facts to patients.
- Coordinated referrals to specialists as needed, following up with patients to confirm appointments and provide necessary information.
CMA
2 Years 1 Month- Administered patient care, including vital sign monitoring and preparation for examinations.
- Assisted in managing electronic health records to ensure accuracy and confidentiality.
- Coordinated patient appointments effectively to optimize provider schedules.
- Educated patients on treatment plans and medication management for enhanced compliance.
- Supported clinical staff by maintaining inventory of medical supplies and equipment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Completed EKGs and other tests based on patient presentation in office.
- Called and faxed pharmacies to submit prescriptions and refills.
Care Team Coordinator
5 Years- Coordinated care plans with interdisciplinary teams to enhance patient outcomes.
- Developed and implemented efficient communication strategies among caregivers and families.
- Documented patient encounters and medical histories, ensuring accuracy in electronic health records.
- Trained new team members on best practices in patient care coordination.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Accompanied physicians through day in fast-paced, stressful environments.
- Supported physicians with comprehensive chart documentation, assisting in the reduction of administrative burden.
- Analyzed patient data to identify trends and improve service delivery protocols.
- Ensured compliance with federal, state, and local regulations governing patient privacy, confidentiality, and data security measures related to the handling of sensitive health information.
- Collaborated with various healthcare professionals to ensure a seamless transition of care during hospital admissions and discharges.
Lead Registration/Medical Scheduler
11 Years 2 Months- Coordinated patient appointments, ensuring optimal scheduling and resource allocation.
- Managed electronic health records, maintaining accuracy and compliance with regulations.
- Streamlined communication between patients and healthcare providers to enhance service delivery.
- Assisted in the development of scheduling protocols to improve operational efficiency.
- Trained new staff on scheduling software and clinic procedures to ensure consistency.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
- Was a Super user during Epic system implementation during Go-Live phases, ensuring seamless transitions.
- Offered assistance in Epic implementing and developing training programs.
Education
Certified Medical Assistant - Medical
Skills
HIPAA compliance
Immunization administration
Venipuncture expertise
Vital signs monitoring
Medical history recording
Patient intake process
Clinical documentation
Medical terminology
Healthcare software usage
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Bluestone Physician Services
01.2025 - CurrentRead More
Clinical Patient Coordinator
Summit Orthopedics
03.2022 - 01.2025Read More
CMA
Essentia Health
02.2021 - 03.2023Read More
Care Team Coordinator
Fairview Geriatrics
07.2014 - 07.2019Read More
Lead Registration/Medical Scheduler
Allina Medical Clinic
04.2003 - 06.2014Read More
AAMA
Certified Medical Assistant from Medical
Read More