Jennifer Graf
Sicklerville,USA
Summary
Experienced Practice Manager prepared to lead and manage medical practices efficiently. Strong focus on team collaboration, optimizing operations, and achieving results. Expertise in staff management, patient relations, budgeting, and compliance. Reliable and adaptable, ensuring seamless practice operations and high-quality patient care.
Overview
20
20
years of professional experience
Work History
Practice Manager
Virtua Medical Group
Voorhees, NJ
02.2018 - Current
- Financial/Revenue Cycle Management
- Workflows and Policies
- Recruit, interview, hire personnel along with disciplinary actions and termination
- Payroll management including scheduling and oversight of leaves of absence and temporary staffing
- Responsible for oversight of Point of Care testing along with sample logs and recall procedures
- 24 hour accountability for maintenance of vaccines, controls and refrigerator/freezer temperatures
- Consult with Lead Physician, Director of Practice Management, Medical Directors and staffing concerning practice operations, problem solving and service improvement.
- Acts as a liaison between office personnel and all external parties to ensure outstanding customer experience
Office Coordinator
Virtua Medical Group
Voorhees, NJ
12.2013 - 02.2018
- Provides administrative support to Physicians
- Assist Practice Manager with budget creation, monthly expenses and budget compliance
- Tracks support staff performance and scheduling
- Monitor daily input of charges, payments, bank deposits
Certified Medical Assistant
Family Medicine of Lindenwold
Lindenwold, NJ
11.2005 - 12.2013
- Room Patients (Blood pressure, pulse, respirations, temperature, height, weight and chief complaint)
- EKG, Phlebotomy and Injections
- Insurance verification and referrals submissions
- Prior Authorizations and Pre-Certification
- Medical records coordinator
- Electronic Medical Records (MDRhythm, NextGen, EPIC)
Education
Certified Medical Assistant - Vitals: Blood pressure, pulse, respirations, temperature, height and weight, Phlebotomy, Medical Terminology, Anatomy and Physiology
Camden County Technical Institute
Sicklerville, NJ01-2005
Software Application Specialist - Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint
Camden County Technical Institute
Sicklerville, NJ01-2001
Diploma - Business related courses
Highland Regional High School
Blackwood, NJ01-2000
Timeline
Practice Manager
Virtua Medical Group
02.2018 - Current
Office Coordinator
Virtua Medical Group
12.2013 - 02.2018
Certified Medical Assistant
Family Medicine of Lindenwold
11.2005 - 12.2013
Software Application Specialist - Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, Microsoft PowerPoint
Camden County Technical Institute
Diploma - Business related courses
Highland Regional High School
Certified Medical Assistant - Vitals: Blood pressure, pulse, respirations, temperature, height and weight, Phlebotomy, Medical Terminology, Anatomy and Physiology
Camden County Technical Institute