Jennifer Grijalva
Austin,TX
Summary
Attentive worker with excellent work ethic and positive demeanor. Equipped with several years of hands on experience in customer service and problem solving skills. Also, adapt well to new environments and are not afraid of change. Always willing to learn and teach what I can. Am a great team player or leader.
Overview
7
7
years of professional experience
Work History
Receptionist
KidTherapy
Austin, USA
11.2019 - Current
- Kept reception area clean and neat to give visitors positive a positive first impression.
- Kept reception area clean and neat to give visitors positive first impression.
- Find solutions to customers concerns/issues.
- Find solutions to customers' concerns/issues.
- Provided clerical support to 25 company employees by copying, faxing and filing documents.
- Kept records in Raintree to maintain patient data by entering and updating information.
Registrar
Texans Can Academy
Austin, USA
01.2023 - 04.2023
- Ensured compliance with all applicable laws, regulations, standards, and policies related to registrar activities.
- Managed student enrollment processes and maintained accurate records.
- Implemented data management systems for efficient record-keeping.
- Resolved student inquiries related to registration and enrollment issues.
- Reviewed documentation prior to entry into the system for accuracy.
Office Manager
American National Insurance Company
Austin, TX
10.2022 - 01.2023
- Managed daily office operations and maintained a productive work environment.
- Coordinated communication between departments to enhance workflow efficiency.
- Oversaw scheduling of meetings and appointments for team members.
- Led agents in achieving project deadlines through effective coordination of tasks
Education
Diploma -
Dell Valle Opportunity Center
Dell Valle, TexasSkills
- Raintree EMR system
- Scheduling
- Customer service
- Conflict resolution
- Bilingual communication
- Staff training
- Interpersonal skills
- Positive attitude
Timeline
Registrar
Texans Can Academy
01.2023 - 04.2023
Office Manager
American National Insurance Company
10.2022 - 01.2023
Receptionist
KidTherapy
11.2019 - Current
Diploma -
Dell Valle Opportunity Center