Jennifer Groot
San Bernardino,CA
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
23
23
years of professional experience
Work History
Account Executive
Colonial Life And Accident
05.2001 - Current
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Contributed to event marketing, sales and brand promotion.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Implemented innovative tactics for lead generation, increasing overall conversion rates substantially over time.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Managed sales cycle to maintain solid customer base.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Met and exceeded service level goals to achieve standards and expectations.
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Rep
Sprint PCS
08.199
Education
Associate of Arts - Social Services
Riverside City College
Riverside, Ca06.2015
Skills
- Goals and performance
- Written and verbal communication
- Revenue Generation
- Customer Relations
- Customer Relationship Management
- Customer rapport
- Interpersonal Skills
- Client Relationship Building
- Systems and software expertise
- Account Management
- Relationship building and management
- Needs assessments
- Customer Presentations
- Customer Service
- Service Coordination
Timeline
Account Executive
Colonial Life And Accident
05.2001 - Current
Associate of Arts - Social Services
Riverside City College
Sales Rep
Sprint PCS
08.199