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Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality. Strong organizational and time management skills with ability to establish priorities to meet timelines. - Work well in team-based environments with emphasis on quality, performance, and accountability. - Able to make decisions based on facts and experience and implement course of action.

- Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate. -
- Microsoft Office Applications – Word, Excel, and PowerPoint | Type 25 WPM.


Knowledgeable background in patient care coordination and track record of optimizing patient flow and satisfaction. Successfully managed patient schedules and facilitated communication between healthcare providers and patients. Demonstrated ability to handle administrative duties and patient inquiries with empathy and efficiency.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering several-year background generating new business by selling various insurance plans.
Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.
Knowledgeable insurance representative promoting several years' expertise successfully working for organizations. Courteous and cordial with a desire to take on challenges at a new company.
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Experienced representative dedicated to providing superior support for patients seeking information on insurance coverage, finance options, and documentation requirements. Skilled in scheduling and database management, streamline communication and reduce correspondence backlogs. Expertise in identifying client needs and concerns improves engagement strategies and overall service. Organized and dependable, manage multiple priorities with a positive attitude, always willing to take on added responsibilities to meet team goals.

Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.

Jennifer Guido

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Patient Care Coordinator

Engagement Center Consultant

Patient Advocate Manager

Education

BBA - Marketing, Psychology

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Patient Care Coordinator

Engagement Center Consultant

Patient Advocate Manager

BBA - Marketing, Psychology

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