Jennifer Gutierrez
Supply,NC
Summary
Detail-oriented Administrative Technician skilled in clear communication and teamwork. Successfully managed registrations for diverse patients, improving service flow and minimizing errors. Committed to leveraging adaptability to create positive experiences in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Technician
New Hanover County Health and Human Services
Wilmington, NC
03.2024 - Current
- Completing registrations for clinic services for patients both new and returning
- Collaborated with co -workers for a better registration flow
- Assisted on greeter station for individuals coming in for various departments throughout the building
- Worked closely with billing to minimize errors on my own registration
- Efficiently learned two new systems in 2 years of employment
- Assisted both english and Spanish speaking individuals within the community
Sales Associate
Beach House Harley Davidson
Shallotte, NC
07.2023 - 03.2024
- Conducted product demonstrations to enhance customer understanding of features and benefits.
- Processed sales transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Collaborated with team members to create promotional displays that increased customer engagement.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new hires on sales techniques and operational procedures to ensure consistent performance.
- Developed knowledge of motorcycle maintenance products, enhancing customer recommendations and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Nutrition Assistant/ Certifier
SeaMar Community Health
Bellingham, WA
03.2007 - 06.2023
- Developed and implemented nutrition education programs for diverse community groups.
- Assisted in dietary assessments to tailor meal plans for individual patient needs.
- Provided nutritional guidance to clients, enhancing their understanding of healthy eating practices.
- Demonstrated flexibility in adapting to schedule changes or additional assignments as needed in a fast-paced environment.
- Reviewed eating habits of children with caregivers to ensure healthy eating and growth
- Assisted new mothers with breastfeeding education and demonstration
- Reviewed growth charts with caregivers
- Managed schedules on a daily basis
Education
High School Diploma -
Tacoma Community College
Tacoma, WA08.2005
Skills
- Customer service
- Office equipment operation
- Regulatory compliance
- Teamwork
- Multitasking and time management
- Fast learner
- Reliability
- Clear communication
- Adaptability and flexibility
- Telephone reception
Accomplishments
Customer Service Award
Excellent quarterly reviews
Validated to serve spanish speaking clients
Certification
Notary for the state of North Carolina
Languages
Spanish
Professional Working
Timeline
Administrative Technician
New Hanover County Health and Human Services
03.2024 - Current
Sales Associate
Beach House Harley Davidson
07.2023 - 03.2024
Nutrition Assistant/ Certifier
SeaMar Community Health
03.2007 - 06.2023
High School Diploma -
Tacoma Community College