Jennifer Haessly
Brunswick
Summary
Efficient Middle School Secretary known for strong time management and organizational skills. Expertise in managing office operations and supporting staff leads to improved productivity and effective communication within the school community.
Overview
2027
2027
years of professional experience
Work History
Middle School Secretary
Brunswick City Schools
Brunswick
2010 - Current
- Managed daily office operations to ensure a welcoming environment.
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails, and completing clerical tasks.
- Communicated with parents, teachers, and members of the public with patient demeanor.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Handled confidential information regarding students carefully and with discretion.
- Coordinated multiple calendars, processed expense reports, managed reimbursements, and prepared meetings to streamline office operations.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Supported teachers with administrative tasks to enhance classroom efficiency.
- Served as a liaison between staff members and outside vendors for contracted services.
- Created purchase orders for supplies needed by the school.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
Loans Quality Control
Novastar Mortgages Inc
Richfield
02.2004 - 11.2005
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted routine inspections on products to ensure quality standards.
- Collaborated with production teams to address quality issues promptly.
- Trained staff on quality assurance procedures and best practices.
- Developed and implemented process control systems to ensure product quality.
- Collaborated with production teams to ensure that established quality standards were followed.
Education
High School Diploma -
Holy Name High School
Parma Heights OHiO05.1999
Skills
- Office administration
- Calendar management
- Record keeping
- Confidentiality management
- Policy enforcement
- Student assistance
- Customer service
- Supply procurement
- Time management
- Issue resolution
- Problem-solving aptitude
- Team support
- Communication skills
- Problem-solving aptitude
- Administrative support
- Problem solving
- Attention to detail
Timeline
Loans Quality Control
Novastar Mortgages Inc
02.2004 - 11.2005
Middle School Secretary
Brunswick City Schools
2010 - Current
High School Diploma -
Holy Name High School