Jennifer Hamilton
West Des Moines,IA
Summary
Dynamic Vice President of Operations with expertise in vendor management, budget oversight, and customer relationship management. Proven ability to enhance productivity and resolve complex issues, driving operational excellence.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Vice President of Operations
Iowa Diamond
West Des Moines, Iowa
06.1999 - Current
- Supervises daily operations within multi-million dollar retail operation.
- Manages vendor relationships and optimizes service delivery.
- Travels to trade shows and client meetings to promote company brand.
- Improves productivity initiatives, manages budgets and accounts, coordinating itinerary and scheduling appointments.
- Cultivates and maintains positive working relationships with employees, executives and other stakeholders.
- Reviews financial statements for accuracy and completeness prior to submitting them for approval by leadership .
- Analyzes operational data to identify areas for improvement and cost reduction.
Lead Personal Banker
US Bank National Association
Lincoln, Nebraska
03.1996 - 05.1999
- Developed tailored financial solutions for diverse client needs.
- Analyzed client accounts to identify opportunities for growth.
- Collaborated with other departments to streamline banking processes.
- Advised customers on bank products, services and financial planning options.
- Processed personal loan applications from start to finish, ensuring accuracy of all documents submitted by clients.
- Developed relationships with local businesses in order to increase sales opportunities.
Education
Journalism and Mass Communication
University of Nebraska, Lincoln
Lincoln, Nebraska, NESkills
- Vendor management
- Budget management
- Operational analysis
- Financial oversight
- Customer relationship management
- Decision making
- Strategic planning
- Problem solving
- Manage operations
Certification
Certified Diamontologist, Diamond Council of America
Timeline
Vice President of Operations
Iowa Diamond
06.1999 - Current
Lead Personal Banker
US Bank National Association
03.1996 - 05.1999
Journalism and Mass Communication
University of Nebraska, Lincoln