Jennifer Hanson
Brookings,SD
Summary
Experienced server/manager with skills in dining, management, and customer service. I can contribute my excellent memory, strong people skills and friendly disposition.
Overview
7
7
years of professional experience
Work History
Server/Manager
Applebee's Bar and Grill
Brookings, SD
06.2022 - Current
- Became a manager in February 2023.
- Dealt with guest issues and solving problems that may occur from the host stand, to our restaurant sections, and tables.
- Enforced and regulated policies and rules.
- Knowledge of menu items, bar beverages, and allergy food options.
- Interviewed and hired dining room staff.
- Made sure employees were up to date with training videos.
Patient Care Coordinator/Dental Assistant
Lone Oak Dental
Brookings, SD
09.2022 - 11.2022
- Answered phone and registered new patients into the system.
- Verified and preauthorizing patient's insurance before their appointments.
- Discussed and presented treatment plans with patients.
- Sterilize instruments, disinfect working area, and set up rooms.
- Operated x-ray equipment.
- Assisted the dentist using the four-handed technique.
Server
Applebee's Bar and Grill
Watertown, SD
05.2019 - 05.2022
- Maintained a positive and friendly attitude when greeting and interacting with guests.
- Kept strong attention to detail when setting tables, refilling drinks, and serving food.
- Regularly used credit card systems and cash register.
- Communicated clearly with kitchen staff.
- Memorized menu items to provide guests with the best suggestions.
- Delivered an accurate bill promptly and at the right time.
Cashier/Stocker
Castlewood Corner Market
Castlewood, SD
05.2017 - 04.2019
- Opened and closed the store, which included counting cash drawers and making bank deposits.
- Unpacked boxes, stocked items, and faced shelves.
- Greeted customers and answered the phone.
- Maintained a clean, neat, and properly stocked check stand area.
Education
Dental Assisting -
Lake Area Technical College
Watertown, SD05.2022
Activity Technician/Mental Health -
Lake Area Technical College
Watertown, SD05.2021
Castlewood High School
Castlewood, SD05.2020
Skills
- Time management
- Restaurant experience
- Organizational skills
- Communication skills
- Active Listening
- Food safety understanding
Timeline
Patient Care Coordinator/Dental Assistant
Lone Oak Dental
09.2022 - 11.2022
Server/Manager
Applebee's Bar and Grill
06.2022 - Current
Server
Applebee's Bar and Grill
05.2019 - 05.2022
Cashier/Stocker
Castlewood Corner Market
05.2017 - 04.2019
Dental Assisting -
Lake Area Technical College
Activity Technician/Mental Health -
Lake Area Technical College
Castlewood High School