Jennifer Martinez
Dallas,TX
Summary
Dynamic Medical Assistant with proven expertise at Md Kids Pediatrics in enhancing patient satisfaction through effective communication and workflow improvements. Skilled in HIPAA compliance and patient scheduling, I excel in fostering trust and delivering quality care while maintaining accurate medical records. Committed to reliability and teamwork in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced with cash management, ensuring accuracy and security in financial transactions. Utilizes strong reconciliation skills to maintain precise records. Knowledge of safeguarding assets and adapting to dynamic financial environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Md Kids Pediatrics
01.2023 - Current
- Administered immunizations and performed routine health screenings for pediatric patients.
- Assisted in patient intake and maintained accurate medical records using electronic health record systems.
- Coordinated appointments and managed patient flow to optimize clinic efficiency.
- Educated families on treatment plans, medication usage, and preventive care measures.
- Implemented workflow improvements to enhance patient satisfaction and reduce wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Cashier
Target
01.2021 - 01.2023
- Processed transactions efficiently using point-of-sale systems to ensure smooth customer experiences.
- Maintained accurate cash drawer and performed regular cash reconciliations to uphold financial integrity.
- Assisted customers with product inquiries and returns, enhancing overall satisfaction and loyalty.
- Trained new cashiers on operational procedures and customer service best practices to improve team performance.
- Identified and resolved discrepancies in transactions, contributing to a reduction in errors at checkout.
- Implemented time-saving techniques during peak hours, improving workflow efficiency during busy shopping periods.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
CCMA -
Medical And Dental Assistant School of Dallas
110 S.W 2nd St Grand Prairie Tx 75050High School Diploma -
Duncanville High School
900 W Camp Wisdom Rd, Duncanville, TX 7511606-2021
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Cash management
- Payment processing
- Cash drawer balancing
- Payment collection
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Md Kids Pediatrics
01.2023 - Current
Cashier
Target
01.2021 - 01.2023
CCMA -
Medical And Dental Assistant School of Dallas
High School Diploma -
Duncanville High School