Jennifer Haymore
Grantsville,UT
Summary
Attentive receptionist with experience at Mountain West Women's Clinic, excelling in front desk operations, and electronic health records management. Proven ability to enhance patient flow and ensure data accuracy while delivering exceptional customer service. Skilled in multitasking and problem-solving, consistently fostering positive client relations in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and mastering new skills.
Overview
11
11
years of professional experience
Work History
Receptionist
Mountain West Women's Clinic
Tooele, Utah
09.2016 - Current
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments using electronic health record system for optimal patient flow.
- Verified patient information and updated records for accuracy and compliance.
- Handled incoming calls, addressing inquiries and directing to appropriate staff.
- Processed patient paperwork, ensuring confidentiality and adherence to protocols.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
Certified Nursing Assistant
Rocky Mountain Care Center
Tooele, UT
07.2014 - 09.2016
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
- Provided emotional support and companionship to residents during daily interactions.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
High School Diploma -
Cactus High School
Glendale, AZ05-1990
Certified Nursing Assistant - Certified CNA
EITC
Idaho Falls, IDSome College (No Degree) -
Ricks College
Rexburg, IDSkills
- Electronic health records
- Data entry accuracy
- Front desk operations
- Time management
- Problem solving
- Clerical support
- Multi-line telephone skills
- Customer and client relations
- Office equipment operations
- Multitasking and prioritization
- Microsoft Outlook
- Athena Programs
Affiliations
- Very family oriented
- Loves the outdoors
- Loves to read, do puzzles and croquet in spare time
References
References available upon request.
Timeline
Receptionist
Mountain West Women's Clinic
09.2016 - Current
Certified Nursing Assistant
Rocky Mountain Care Center
07.2014 - 09.2016
High School Diploma -
Cactus High School
Certified Nursing Assistant - Certified CNA
EITC
Some College (No Degree) -
Ricks College
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