Jennifer Hendricks
Texas Roadhouse
Irving,TX
8
years of professional experience
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest engagement and streamline high-volume dining experiences. Adept in cash handling and menu memorization, consistently delivering memorable dining experiences while training new team members to uphold restaurant standards.
Work History
Server
1 Year- Greeted guests promptly and delivered friendly table service aligned with hospitality standards.
- Took accurate food and beverage orders using point-of-sale system.
- Recommended menu items, hand-cut steaks, and signature sides to support suggestive selling.
- Coordinated with kitchen and bar staff to ensure timely order delivery.
- Maintained clean, organized tables and dining areas throughout service.
- Processed payments accurately and handled cash and card transactions.
- Supported team during peak service by prioritizing tasks and maintaining efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
7 Years 5 Months- Addressed guest concerns professionally to preserve positive dining experiences.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Memory retention
Safe food handling
Menu memorization
Food running
High volume dining
Timeline
Server
Texas Roadhouse
10.2025 - CurrentRead More
Server
TGI Fridays
05.2018 - 10.2025Read More
Northside High School
High School Diploma
Read More