Jennifer Hernandez
Long Beach,CA
Summary
Experienced with customer engagement, promotional activities, and brand advocacy. Utilizes strong interpersonal skills and in-depth product knowledge to drive brand loyalty. Track record of building positive customer, and work relationships and effectively representing brand values.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seasonal Brand Representative
Hollister CO.
11.2024 - 01.2025
- Completed floorsets, filled floor
- Provided excellent customer service, resulting in positive feedback
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with closing tasks to maintain clean, neat, and professional store.
- Maintained up-to-date knowledge of industry trends,
Sales Associate
Andrea's Discount store
04.2022 - 01.2023
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
Educational Instructor Specialist
Hoover Middle School
11.2019 - 06.2021
- Provided extra support for struggling students
- Communicated with parents via phone, email, or zoom
- Motivated students towards learning and studying
- Assisted in preparation for standardized and routine test
Education
Associates Degree - Psychology
Long Beach City College
06.2024
High School Degree -
Renaissance High School
06.2021
Skills
- Goal oriented
- Effective communicator
- Communication skills
- Sales expertise
Certification
- IC3 Digital Literacy Certfication LBCC, 2021
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Brand Representative
Hollister CO.
11.2024 - 01.2025
Sales Associate
Andrea's Discount store
04.2022 - 01.2023
Educational Instructor Specialist
Hoover Middle School
11.2019 - 06.2021
Associates Degree - Psychology
Long Beach City College
High School Degree -
Renaissance High School