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Kelly Medina Palma
Hendersonville,NC
Work Preference
Summary
Outgoing and reliable Brand Ambassador with several years of experience in sales and marketing. Trusted to positively represent brand by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions.
Overview
1
1
year of professional experience
Work History
Seasonal Brand Representative
Altar'd State
Asheville, North Carolina
06.2026 - Current
- Managed inventory by restocking shelves and organizing merchandise efficiently.
- Engaged customers by providing personalized product recommendations and styling advice.
- Collaborated with team members to maintain a positive and energetic store environment.
- Educated customers about the brand's mission and values to enhance their experience.
- Participated in training sessions to develop product knowledge and sales techniques.
Server
Cracker Barrel
Arden, North Carolina
04.2026 - 06.2026
- Supported team members during peak hours, fostering a cooperative work atmosphere.
- Handled cash transactions accurately, ensuring proper reconciliation at shift's end.
- Adapted quickly to changing customer needs and requests, enhancing overall dining experience.
- Received positive feedback from customers for exceptional service and attentiveness.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Carolina Village
01.2026 - 04.2026
- Provided prompt and attentive service to guests in high-paced dining environment.
- Assisted with menu knowledge, ensuring accurate communication of specials and dietary options.
- Collaborated with kitchen staff to ensure timely order delivery and customer satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Cashier
Ingles Markets Inc
05.2025 - 01.2026
- Processed customer transactions using POS system, contributing to smooth checkout experience.
- Assisted customers with inquiries and provided product information, enhancing overall satisfaction.
- Assisted customers with inquiries and provided product information.
- Handled cash and credit transactions accurately, maintaining compliance with company policies and minimizing errors.
Education
High School Diploma -
North Henderson Highschool
Hendersonville, NCSkills
- Point of Sale
- Product Knowledge
- Sales techniques
- Exceptional customer service
- Inventory management
- Service prioritization
- Team collaboration
- Strong work ethic
Languages
- English
- Spanish
Timeline
Seasonal Brand Representative
Altar'd State
06.2026 - Current
Server
Cracker Barrel
04.2026 - 06.2026
Server
Carolina Village
01.2026 - 04.2026
Cashier
Ingles Markets Inc
05.2025 - 01.2026
High School Diploma -
North Henderson Highschool