Jennifer Hetzel-Milkey
Banker
Nekoosa,WI
Summary
Customer-focused Client Relationship Consultant (CRC 2) with a primary focus on assisting customers with their banking needs. Proficient in conducting outreach to customers and adept at building strong relationships while adhering to banking and branch policies. Organized and dependable, skilled at managing multiple priorities with a positive attitude. Demonstrated willingness to take on additional responsibilities in order to achieve team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Relationship Consultant
U.S. Bank
07.2021 - Current
- Achieved the highest ratings for customer satisfaction across the entire company. Number one motto: customer comes first. Customer focused. Sales motivation. Process deposits, withdrawals, payments, new credit cards, new accounts, new loans. Account maintenance, and Notary. Digital engagement. Provide outstanding customer service in earnest. Invoicing and ordering for the Branch.
- Nationwide Multistate Licensing System
Certification - 2024
SAP Specialist
McCain Foods USA
11.2012 - 07.2021
- Check batch codes, issue materials, check process orders for correct material, correct process orders when needed, help co-workers navigate the software, work with the help desk to send in tickets when things are not working within the software
Education
No Degree -
Mid-State Technical College
Wisconsin Rapids, WISkills
- Fast learner
- Attention to detail
- Hands on learner
- Troubleshooter
- Work Planning and Prioritization
- Processes and Procedures
- Problem-Solving
- Client Relationships
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- Nationwide Multistate Licensing System- 2024
Timeline
Client Relationship Consultant
U.S. Bank
07.2021 - Current
SAP Specialist
McCain Foods USA
11.2012 - 07.2021
No Degree -
Mid-State Technical College