Jennifer Hill
Des Moines,IA
Summary
Dedicated legal assistant with expertise in legal document preparation, client communication, and administrative support. Proven ability to manage high-volume workloads while ensuring strict adherence to confidentiality and accuracy.
Overview
14
14
years of professional experience
Work History
Legal Assistant
Wilson, Egge & Loya, P.C.
Waukee, Iowa
05.2021 - Current
- Drafted legal documents and correspondence for attorney review, ensuring precision and adherence to firm standards.
- Managed case files and maintained organized records, enhancing document retrieval efficiency for legal teams.
- Trained new staff members on administrative processes and software usage, fostering a knowledgeable work environment.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
Front Desk Receptionist
Wood Vision Clinic
Iowa Falls, IA
11.2017 - 11.2020
- Managed front desk operations, ensuring efficient patient check-in and check-out processes.
- Maintained accurate records of cancellations, and patient interactions.
- Streamlined appointment scheduling processes to enhance overall workflow efficiency at the front desk.
- Processed patient registrations and insurance verifications efficiently, maintaining accurate records.
- Monitored inventory of medical supplies, ensuring availability for daily operations.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Inside Sales Representative
C & A Sales
Iowa Falls, IA
08.2012 - 11.2017
- Developed and maintained relationships with clients to drive repeat business and customer loyalty.
- Conducted product presentations and demonstrations to effectively communicate value propositions.
- Collaborated with marketing team to align sales strategies with promotional campaigns and initiatives.
- Analyzed customer feedback to identify trends and improve service offerings.
- Utilized CRM software to track sales activities, manage leads, and report on performance metrics.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
High School Diploma -
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Legal document preparation
- Client communication
- Administrative support
Timeline
Legal Assistant
Wilson, Egge & Loya, P.C.
05.2021 - Current
Front Desk Receptionist
Wood Vision Clinic
11.2017 - 11.2020
Inside Sales Representative
C & A Sales
08.2012 - 11.2017