JENNIFER HINOJOSA
Corpus Christi,TX
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
8
8
years of professional experience
Work History
Front Desk Coordinator
Gi Alliance
Corpus Christi, TX
06.2024 - Current
- Greeted patients, answered phones and scheduled appointments.
- Performed accurate data entry into electronic medical records system.
- Reviewed charts for completeness prior to appointment times.
- Performed a variety of clerical duties such as data entry, filing and photocopying.
- Verified patient demographics, insurance information and medical histories.
- Handled payment processing and provided customers with receipts and proper bills and change.
Provider Network Manager
Med Team Inc
Mercedes, TX
04.2024 - Current
- Assist with patient care and daily living responsibilities.
- Planned optimal meals based on established nutritional plans.
- Accompanied clients to doctors' offices or on other trips outside home.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Maintained clean and well-organized environment for client happiness and safety.
Home Health Attendant
Angel Bright Home Health
Corpus Christi, TX
05.2020 - 04.2024
- Assisting patient with everyday physical activities such as cooking, cleaning, laundry and/or shopping
- Assisted with client personal care needs to foster independence and well-being.
- Accompanied clients to doctors' offices or on other trips outside home.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Medical Biller/Coder
Corpus Christi Gastroenterology
Corpus Christi, TX
09.2023 - 03.2024
- Worked closely with medical billing department to ensure accurate coding of all services provided.
- Researched and resolved discrepancies in medical billing codes, insurance coverage details, and other data required for claims submission.
- Investigated discrepancies in medical billing information such as incorrect codes or amounts due.
- Developed an understanding of Medicare and Medicaid rules and regulations as they apply to medical billing procedures.
- Compiled monthly reports detailing progress towards meeting organizational goals related to medical billing and collections.
- Reviewed patient insurance eligibility and coverage details to ensure accuracy of medical billing.
Patient Access Representative
Texas Eye Care Network
Corpus Christi, TX
08.2017 - 01.2020
- Answer and direct high-volume calls using multi-line system as well as respond to text messages and emails to schedule referrals and New patients
- Scheduling procedures, follow-ups and/or routine appointments
- Data Entry/Insurance Verification/Collect payments
- Prepare and send medical records
- Train incoming staff and any other assigned daily duties
Education
Medical Assistant
Southwest Schools of Business And Technology
Corpus Christi, TX04-2008
Medical Office Specialist / Billing and Coding - Medical Records, Health Information Management, Basic Medical Coding
Brightwood College
Corpus Christi, TXNurse's Assistant -
4-K, Incorporated
Corpus Christi, TXSkills
- Proficient in Fax Machine Operation
- Data Analysis
- Advanced Microsoft Word Skills
- Proficient in Excel
- Documentation
- End-of-day reporting
- Confidentiality
- Business correspondence
- Fluent in English and Spanish
- Appointment setting
- Cash handling
- Scheduling appointments
Timeline
Front Desk Coordinator
Gi Alliance
06.2024 - Current
Provider Network Manager
Med Team Inc
04.2024 - Current
Medical Biller/Coder
Corpus Christi Gastroenterology
09.2023 - 03.2024
Home Health Attendant
Angel Bright Home Health
05.2020 - 04.2024
Patient Access Representative
Texas Eye Care Network
08.2017 - 01.2020
Medical Assistant
Southwest Schools of Business And Technology
Medical Office Specialist / Billing and Coding - Medical Records, Health Information Management, Basic Medical Coding
Brightwood College
Nurse's Assistant -
4-K, Incorporated
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