Jennifer Hoehna
Culpeper,Va
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Vendor Manager
Swift
03.2017 - 06.2024
- Managed vendor performance to maximize profitability and achieve financial objectives.
- Reduced costs by identifying opportunities for consolidation of services and strategic partnerships with key suppliers.
- Achieved cost savings through skillful negotiation tactics during contract renewals or termination discussions
- Conducted thorough risk assessments for potential vendors, mitigating potential disruptions to operations from unreliable suppliers.
Change Management Specialist
Swift
06.2013 - 03.2017
- Developed and executed comprehensive change management plans for successful company-wide initiatives.
- Implemented effective change management strategies during system upgrades, minimizing disruptions to end-user workflows.
- Supported continuous improvement and change management efforts.
Process and Procedure
Swift
04.2011 - 06.2013
- Generated process and procedure documents for critical supply chain functions.
- Worked closely with editors developing guidelines and procedures which ensured consistent quality control throughout the editorial process.
- Drafted and maintained process and procedure documentation.
- Participated in regular team meetings, contributing valuable insights and ideas
Education
No Degree - Networking And Security Management
ECPI University
Manassas, VAHigh School Diploma -
Culpeper County High School
Culpeper, VA06.2003
Skills
- Vendor evaluation
- Strategic negotiation
- Relationship Management
- Vendor relationships
Timeline
Vendor Manager
Swift
03.2017 - 06.2024
Change Management Specialist
Swift
06.2013 - 03.2017
Process and Procedure
Swift
04.2011 - 06.2013
No Degree - Networking And Security Management
ECPI University
High School Diploma -
Culpeper County High School
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