Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
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Jennifer Hoiska

Minnetonka,MN

Summary

Friendly sales professional with over 25 years of experience selling apparel to College Bookstores and Retail customers. Self motivated with a high level of customer service and track record in customer engagement and product sales. Excel in enhancing customer satisfaction and boosting sales through expert purchase recommendations.

Overview

26
26
years of professional experience

Work History

Sales Representative

Mid America Sports Group
07.1999 - Current


  • Manage over 30 college bookstores, Dunham's Sporting Goods, and Scheels Sporting Goods.
  • Generate over 1 million in annual bookstore sales, and 4 million in retails sales.
  • Assist customers choosing merchandise and graphics for in store.
  • Boost customer satisfaction by providing exceptional product knowledge and personalized recommendations.
  • Increase sales by offering advice on purchases, promotions, marketing, and merchandising.
  • Maintain awareness of competitors offerings to provide informed comparisons when assisting customers with purchase decisions.
  • Provide in person customer support during events.
  • Attend local and regional trade-shows.

Human Resource Manager

Manpower
05.1998 - 06.1999


  • Conducted interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Managed employee relations issues, resolving conflicts efficiently.
  • Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
  • Provided exceptional customer service to both clients and candidates, fostering long-term relationships built on trust and mutual satisfaction.

Education

BBA - Human Resources

University of Wisconsin Eau Claire
Eau Claire, WI
05.1998

High School Diploma -

Prior Lake High School
Prior Lake, MN
06.1994

Skills

  • Customer Engagement
  • Purchase Recommendations
  • Product Sales
  • Fashion Knowledge
  • Logo design
  • Visual Merchandising
  • Friendly and outgoing
  • Multi-tasking strength

Volunteer

* Planned the first annual Hopkins School District Staff & Teacher appreciation for over 500 attendees. 

* Planned the Hopkins Education Foundation Royal Bash raising over $250,000.  

* Planned the first ever end of the year party for over 400 students at Hopkins West Junior High.

* Planned a two day outdoor learning experience for 60 students at Glen Lake Elementary. 

* Delivered weekly meals during Covid to families in the Hopkins School District. 

* Successfully lead the Vote Yes Committee to pass a 30 million dollar bond for the Hopkins School District.  


Timeline

Sales Representative

Mid America Sports Group
07.1999 - Current

Human Resource Manager

Manpower
05.1998 - 06.1999

BBA - Human Resources

University of Wisconsin Eau Claire

High School Diploma -

Prior Lake High School

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Jennifer Hoiska