Jennifer R Holmes
North Salt Lake,Utah
Summary
Seeking a long-term position where my knowledge and experience will permit me to contribute to the effectiveness of the organization and offer opportunity for advancement
Overview
31
31
years of professional experience
Work History
Patient Relations Supervisor
University of Utah Radiology Department
Salt Lake City, UT
05.2008 - Current
- Managed hiring and training processes.
- Coach and mentor staff through regular one-on-one meetings, performance evaluations and goal setting discussions.
- Supervised front office support, enhancing operational efficiency.
- Checked in and registered patients in Epic, verifying accuracy of all information.
- Patient scheduling coordinator. Review provider orders to ensure appropriate imaging and procedure protocols are established prior to scheduling, supporting accurate appointments and efficient clinic operations.
- Coordinated employee schedules and payroll, optimizing departmental workflow.
- Maintained up-to-date department procedure manuals for reference.
- Coordinating the ordering and inventory of office supplies and patient amenities to support staff and enhance the patient experience.
- Collaborated as a member of the Radiology 'Exceptional Patient Experience' team.
- Acted as the radiology HIPAA liaison, maintaining compliance with regulations.
Accountant
Salt Lake Community College
Salt Lake City, UT
01.2006 - 05.2007
- Monitored and analyzed grant expenditures to ensure compliance with governmental procedures and guidelines.
- Streamlined documentation tracking and processing for grants to enhance compliance and reporting accuracy.
- Established budgets, sub-grants, and match accounts for financial clarity.
- Compiled accounting statements and reports, creating detailed spreadsheets for each grant and ensuring precise coding of expenditures.
- Generated invoices and reimbursement requests from state, private, or federal agencies for grant-related costs.
- Developed comprehensive procedure manual for managing grants and contracts, standardizing practices across the organization.
Research Data Manager
University of Utah School of Medicine
Salt Lake City, UT
02.2005 - 12.2005
- Maintained and filed patient records to support compliance and accessibility.
- Performed data entry for all study-related forms to maintain accurate records.
- Managed paper flow from study screening to streamline data processing.
- Trained staff on data-related issues to improve data handling and accuracy.
- Scheduled study patient appointments to optimize clinic workflow.
- Generated timely check requests for study patient reimbursements to ensure prompt payment.
Sales and Management
Northern Outfitters
Draper, UT
02.2002 - 02.2005
- Performed sales exceeding $10,000 daily, driving revenue growth.
- Managed customer service operations, improving client satisfaction and retention rates.
- Maintained consistent communication with customers, ensuring timely responses to inquiries and updates.
- Scheduled embroidery jobs efficiently to meet customer deadlines.
- Oversaw purchasing of promotional product supplies and embroidery materials to support operational needs.
- Generated billing statements for accurate customer invoicing.
- Compiled daily reports on customer order status to track progress.
- Handled minor accounting functions, including commission tabulation for performance tracking.
Co-owner / Office Manager / Dispatcher
Priority Plumbing
Sandy, UT
04.2000 - 01.2002
- Managed accounts payable and receivable to ensure accurate financial records.
- Produced collection letters and conducted follow-up calls to enhance cash flow.
- Handled payroll processing, including preparation of 941 tax deposits and bank reconciliations.
- Monitored efficiency of job company and advertising initiatives to optimize resource allocation.
- Created job costing reports to support budget analysis and informed decision-making.
- Supported marketing and advertising campaigns to increase brand visibility.
- Oversaw office inventory management for streamlined operations.
- Coordinated communication among customers, office staff, and plumbers to enhance service delivery.
Office Manager
Universal Athletics
Midvale, UT
09.1998 - 04.2000
- Hired, trained, and scheduled staff to meet operational needs and enhance team performance.
- Managed accounts receivable and collections to ensure financial accuracy.
- Oversaw daily accounting operations, including petty cash and sales deposits.
- Provided payroll data to corporate office for timely processing.
- Facilitated computer application training for staff to enhance productivity.
- Coordinated company parties and client appreciation events to strengthen employee engagement and client relationships.
- Supported semi-annual inventory control processes to ensure accurate stock levels and minimize discrepancies.
Accounts Payable / Payroll Clerk
Schow & Associates
Sandy, UT
01.1996 - 01.1998
- Reconciled bank statements by monitoring deposits and checks for accuracy.
- Prepared payrolls weekly, bi-weekly, and semi-monthly for 21 companies.
- Calculated garnishments, deferred compensation, EIC payments, state taxes, and 941-tax deposits from timecard data.
- Assisted in coding data entry for loan amortization, depreciation, and financial records.
Education
Generals and Accounting
Salt Lake Community
Salt Lake City, UT01-2006
Diploma - General education
Valley High School
Sandy, UT01-1987
Skills
- Office Management
- Accounting
- Team leadership
- Microsoft Programs
- Employee training
- EPIC
- Payroll
- Schedule coordination
- HIPAA compliance
- Customer Service
Timeline
Patient Relations Supervisor
University of Utah Radiology Department
05.2008 - Current
Accountant
Salt Lake Community College
01.2006 - 05.2007
Research Data Manager
University of Utah School of Medicine
02.2005 - 12.2005
Sales and Management
Northern Outfitters
02.2002 - 02.2005
Co-owner / Office Manager / Dispatcher
Priority Plumbing
04.2000 - 01.2002
Office Manager
Universal Athletics
09.1998 - 04.2000
Accounts Payable / Payroll Clerk
Schow & Associates
01.1996 - 01.1998
Generals and Accounting
Salt Lake Community
Diploma - General education
Valley High School