Jennifer Hopkins
Blanchester,OH
Summary
Results-driven office manager skilled in customer relations and small business operations. Proven ability to enhance client satisfaction and drive repeat business through effective communication and relationship building.
Overview
23
23
years of professional experience
Work History
Owner/Office Manager
Plymouth Painting
Blanchester, OH
03.2017 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, internal communications, write up proposals, job invoicing, payroll, filing, bookkeeping, maintain office supplies.
Dental Assistant
Post Road Family Dentistry
Indianapolis, IN
03.2005 - 01.2013
- Assisted with patient preparation and comfort during dental procedures.
- Maintained sterilization protocols and ensured compliance with safety regulations.
- Operated dental equipment and instruments proficiently during examinations.
- Educated patients on oral hygiene practices and post-treatment care.
- Supported the dentist in performing various dental treatments and surgeries.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant
Fall Creek Dentistry
Fishers, IN
08.2003 - 03.2005
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
Education
High School Diploma -
American School
Online1993
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner/Office Manager
Plymouth Painting
03.2017 - Current
Dental Assistant
Post Road Family Dentistry
03.2005 - 01.2013
Dental Assistant
Fall Creek Dentistry
08.2003 - 03.2005
High School Diploma -
American School