Jennifer Horton

• Coordinated daily office operations to enhance efficiency and workflow.
• Oversaw communication between departments to improve collaboration and information flow.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
• Communicated with customers to resolve common title issues.
• Calculated and remitted state sales tax, service, and other charges.
• Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
• Collected taxes and fees, submitted payments and issued receipts.
• Tracked pending titles using spreadsheet software, ensuring timely follow-up with clients and other stakeholders.

• Coordinated scheduling and logistics for executive meetings, ensuring efficient time management.
• Managed correspondence and communication, maintaining professional relationships with clients and vendors.
• Developed and maintained filing systems, improving document retrieval efficiency.
• Assisted in preparing reports and presentations, contributing to team projects and decision-making processes.
• Oversaw inventory management of office supplies, optimizing resource allocation and cost-effectiveness.
• Trained new administrative staff on company protocols and software applications, fostering a collaborative environment.
• Supported project management initiatives by tracking progress and deadlines, ensuring timely completion of tasks.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Negotiated with vendors and contractors on purchasing agreements.

Evaluate cashier complaints and facilitate resolution. Accurately calculate receipts at the end

of the business night. Responsible for over $20,000 daily. Supervise 3-5 cashiers a night, print reports and balance the office count daily. Balance cashier registers at the end of their shifts.

. Record all pertinent data for Account Receivable payments, schedule changes, and register

incidents.