Jennifer Hutchinson
Austin,TX
Summary
Resourceful Administrative and Database specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
7
7
years of professional experience
Work History
Specialist
Charles Schwab
12.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Records Management Technician
Williamson Central Appraisal District
09.2018 - 12.2021
- Followed confidentially regulations to maintain privacy.
- Organized and maintained accurate digital and hard copy records related to property ownership, appraisal value. and exemptions.
- Maintained county wide database and ensured information was up-to-date and accurate.
- performed research.
- provided technical and administrative support.
- SQL queries and report generation.
- Coordinated with various departments to support cross-functional needs.
- Followed established policies and procedures to maintain compliance with regulations.
Review Board Coordinator
Williamson Central Appraisal District
09.2018 - 12.2021
- Responsible for data capture of new commercial and residential properties and ensuring accurate entry into county-wide database
- Liaison for the Appraisal Review Board for the District
- Assisted property owners with the protest process
- Assisting appraisers with creating evidence packets
- Maintained accuracy, completeness, and confidentiality of records
Mail Services Coordinator
Williamson Central Appraisal District
07.2017 - 12.2021
- Recorded all incoming mail and parcels and data entered information into company database.
- Filed and archived documents and retrieved them when requested.
- Sorted mail and parcels for delivery to various departments.
- Prepared correspondence for mailing.
- Responded to and fulfilled mailing requests
- Managed all order forms and received invoices as per company policies.
Data Entry & Administrative Associate (Contract)
Williamson Central Appraisal District
01.2017 - 07.2017
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Database Management
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
Education
BBA - Accounting
Louisiana State University At Alexandria
Alexandria, LA2025
Bachelor of Science - Sociology
The University of Texas At San Antonio
San Antonio, TX2010
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced in using Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Quickbooks certification
- Proficient in SQL for database management and data analysis
- Experience writing queries to extract and analyze data from large databases
- Familiarity with database design principles and normalization techniques
Timeline
Specialist
Charles Schwab
12.2021 - Current
Records Management Technician
Williamson Central Appraisal District
09.2018 - 12.2021
Review Board Coordinator
Williamson Central Appraisal District
09.2018 - 12.2021
Mail Services Coordinator
Williamson Central Appraisal District
07.2017 - 12.2021
Data Entry & Administrative Associate (Contract)
Williamson Central Appraisal District
01.2017 - 07.2017
BBA - Accounting
Louisiana State University At Alexandria
Bachelor of Science - Sociology
The University of Texas At San Antonio
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