Jennifer Igbonagwam
Austell
Summary
Professional with comprehensive background in processing, prepared to bring high standards to new role. Known for improving operational efficiency and ensuring accuracy in documentation. Team-oriented with strong focus on achieving results and adapting to changing needs. Proficient in data management and regulatory compliance.
Overview
34
34
years of professional experience
Work History
Home Health AR Processor II
Centerwell Home Health
02.2022 - 01.2026
- Processed and submitted claims to insurance companies. Monitor and follow up on rejected and denied claims quickly to resolve issues.
- Posted payment and adjustments.
- Knowledge of Medical Coding issues relating to services rendered based on medical Records.
Medical Billing Specialist
Northside Hospital
07.2015 - 01.2022
- Research, identify and rectify any circumstances affecting account payment including appeals and denials
- Contact third party payers via telephone for payment status in accordance with internal account disposition
- Maintain reports, files and records as appropriate
Medical Billing Specialist
Zotec Partners
10.2001 - 09.2014
- Billed medical claims electronically and by paper to the insurance carriers.
- Followed up on denied claims.
- Posted Payments and Adjustments.
- Answered phone calls from patients and discussed bills.
Pharmacy Technician and Billing Adjudication billing Clerk
PharMerica
10.1995 - 07.2013
- Entered Patient admission information and medication data and prescriptions into computer.
- Verified billing discrepancies and interactions through the billing adjudication system.
- Followed up on medications that were denied and researched medications in that category that could be used instead and forward to Pharmacist for approval.
- Operated pharmacy software systems to process prescriptions and maintain accurate inventory levels.
- Assisted pharmacists in preparing medications, enhancing workflow efficiency and patient safety.
- Managed prescription orders, ensuring accuracy and compliance with regulatory standards.
Pharmacy Technician
Wesley Woods Hospital-Clifton
03.1992 - 03.1994
- Entered and processed Physician's orders in the computer.
- Filled medications orders and prepared IV solutions.
- Deliver medications orders to the nursing units.
- Managed medication inventory, ensuring accuracy and compliance with hospital protocols.
- Assisted pharmacists in preparing prescriptions, maintaining high standards of safety and efficiency.
- Educated patients on medication usage, fostering understanding and adherence to treatment plans.
Education
Bachelor of Science - Health Care Management, Long-term care
University of Phoenix
Phoenix, AZ, United States05-2017
Skills
- Ability to operate basic office equipment like fax, copier and printer
- I am good with excel and Microsoft office
- I work well with other team members
- I complete my assignments in a timely manner
- I am a fast learner
- I will give 100% to help maintain a successful department
Timeline
Home Health AR Processor II
Centerwell Home Health
02.2022 - 01.2026
Medical Billing Specialist
Northside Hospital
07.2015 - 01.2022
Medical Billing Specialist
Zotec Partners
10.2001 - 09.2014
Pharmacy Technician and Billing Adjudication billing Clerk
PharMerica
10.1995 - 07.2013
Pharmacy Technician
Wesley Woods Hospital-Clifton
03.1992 - 03.1994
Bachelor of Science - Health Care Management, Long-term care
University of Phoenix